A Laundry Shift Leader is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience.

What will I be doing?
 

As a Laundry Shift Leader, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Shift Leader will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

Ensure support is provided to the laundry function when requiredComplete wash cycles, folding of linen and correct storageManage guest requests in line with company brand standards and one call delivery deadlineGreet guests in public areas and rooms in a warm and friendly mannerProvide laundry, pressing, sewing, and other similar services to guestsEnsure soiled and damaged linen is stored in soiled bags and disposed of correctlyMaintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen itemsEnsure chemicals are used and stored correctlyReport maintenance and hazard issuesComply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Laundry Shift Leader serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitudeGood communication skillsAbility to work under pressureAbility to work on own or in teamsRespond to guest requests and deliver high levels of serviceMethodical and well organised

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous laundry experienceExperience in a similar role

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.