Position Summary

The Laboratory Technician plays a crucial role in delivering outstanding patient care, supporting our veterinary team, and contributing to an exceptional client experience. This position requires strict adherence to hospital protocols and a strong alignment with our core values: Integrity, Teamwork, Service Excellence, Goal Orientation, and Innovation.

Key Responsibilities & Expectations

Department Oversight

Manage the daily operations of the laboratory department Perform and submit diagnostic tests to both in-house analyzers and external laboratories Example: MiraVista, Texas GI Panel, blastomycosis testings, etc Routinely evaluate and improve laboratory protocols in alignment with hospital growth and evolving needs Ensure information is cascaded appropriately to all departments Act as a liaison with external laboratories to optimize test ordering, turnaround time, and efficiency Maintain and organize the external laboratory reference binder Oversee the implementation and training in on new technologies and lab equipment conjunction with tech managers Report any discrepancies in labs to the appropriate manager Laboratory Testing & Equipment Use Receive, prepare, and accession veterinary samples (including blood, urine, and feces) for laboratory analysis Conduct diagnostic tests using both automated instrumentation and manual techniques Perform blood chemistry and endocrinology testing to evaluate various analytes in blood and body fluids Analyze urine samples using both chemical and microscopic evaluation, including both manual and automated methods Operate and maintain laboratory equipment such as analyzers, centrifuges, microscopes, and pipettes Perform pre-anesthetic bloodwork for scheduled procedures and emergency cases Ensure proper handling, labeling, and storage of all specimens according to hospital guidelines Maintain inventory, restock laboratory supplies, and ensure cleanliness and order Perform daily, weekly, and monthly maintenance and quality control on lab analyzers as outlined in QA protocols

Full Benefits Package for Full-Time Employees:

· Paid Time Off

· Medical, Dental, & Vision Insurance

· Short/Long-Term Disability & Life Insurance

· Health Savings Account (HSA) & Flexible Spending Account (FSA)

· 401k (Available for Full-Time & Part-Time Employees)

· Weekend Pay Differential (Available for Full-Time & Part-Time Employees)

· Employee Pet Discounts (Available for Full-Time & Part-Time Employees)

· CE Allowance & License Reimbursement

· Uniforms Provided & Replacements

· EAP, Anniversary & Birthday Gifts, Employee Engagement Events

Results Management

Accurately release results and ensure they are properly recorded and attached to the appropriate patient medical record Tasking the doctor with appropriate labs daily, taking the duty of the CSR Reviewing the Reference Lab Bloodwork sheets, taking the duty from GP Tech Manager Follow all applicable SOPs for reading, interpreting, and reporting diagnostic results Verify that all specimens are submitted and processed accurately, with appropriate patient identification Ensure the proper processing of employee lab submissions

Additional Duties

Support surgical teams by running necessary pre-operative labs Provide assistance during procedures including IV catheter placement, induction, restraint, and recovery as needed Assist with all incoming ER patients by processing required labs in a timely manner for quick turnaround Assist with ER patients – restraint, IV catheter placement, blood draws, etc. Maintain a safe environment by following biohazard and chemical handling guidelines Adhere to infection control practices to mitigate the risk of zoonotic disease transmission All other duties as assigned by their manager

Schedule & Compensation

This person will report to the GP Technician Manager Open availability is preferred, with the ability to work anytime between 7:00 AM and 8:00 PM, Monday through Saturday. Shift lengths may vary by season. For example, summer schedules may include three 12-hour shifts per week, while winter schedules may consist of five 8-hour shifts per week. Flexibility in availability is required.

*Schedule subject to change based on hospital needs and reevaluation

Open availability preferred Compensation $18-$26 depending on experience

Candidate Requirements

Demonstrated reliability, flexibility, and no disciplinary occurrences within the last 12 months Veterinary Experience of 2+ years, recommended but not required High attention to detail and strong organizational skills Ability to prioritize and multitask effectively in a fast-paced environment Proficient in IDEXX systems and general IT competency Strong written and verbal communication skills Proven ability to work both independently and collaboratively as part of a team Commitment to upholding and representing the core values of NVA