Ephrata, PA, US
28 days ago
Laboratory Support Supervisor - Outpatient Phlebotomy - Day
Tuesday, April 21, 2026 In Person Allied Health, Behavioral Health and Nursing Hiring Events

Multiple Locations

11 a.m. – 2 p.m.

Learn more about Nursing and Allied Health opportunities at WellSpan Health.

APR212026 In Person Allied Health, Behavioral Health and Nursing Hiring Events

Multiple Locations

Schedule
Full Time, Day Shift (80 hours biweekly)
Hours: Monday - Friday, Day shift hours
Rotation: On call rotation

General Summary

Provides laboratory services to meet the needs of patients performed in accordance with accepted standards and practices. Supervises personnel and coordinates functions and activities in assigned support area of the laboratory. Functions as a support staff member and maintains competency in designated area(s).

Essential Functions:

Directs, supervises, and coordinates laboratory support functions and activities in assigned area(s). Support areas can include phlebotomy, specimen processing, transcription, and clerical office. Prepares work schedules, assigns personnel, evaluates work performance and makes recommendations for personnel actions. Trains other employees in day to day procedures. Models exceptional patient care techniques to staff in order to promote extraordinary patient experience Assists in developing department goals and objectives. Interacts with patients to obtain feedback, investigate concerns and complaints, responding in a timely and appropriate manner to bring resolution Consults with technical staff and other health care providers on matters relating to laboratory support (i.e. phlebotomy, transcription) and/or related services. Participates in Quality Assessment Program on a regular and continuing basis. Participates in department specific and/or system-wide projects of varying scope and duration. Performs the duties of a laboratory technician as defined by the specific laboratory department (i.e., phlebotomy, transcription).

Common Expectations:

Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required. Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

Minimum Education:

High School Diploma or GED Required

Work Experience:

5 years Experienced in laboratory support field (i.e., phlebotomy, transcription) Required

Licenses:

Certified Phlebotomy Technician - ASCP Upon Hire Preferred

Knowledge, Skills, and Abilities:

Demonstrated leadership potential Thorough understanding of laboratory support functions (i.e., phlebotomy, specimen processing, transcription),

Benefits Offered:

Comprehensive health benefits Retirement savings plan Paid time off (PTO) Education assistance Financial education and support, including DailyPay Expanded Paid Parental Leave

For additional details:

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