Job Description:

Job Title: Laboratory Services Manager 

Location: Springfield, Missouri  

Department: Psychiatry Clinics 

Employment Type: Full-Time 

Job Summary: 
Join our team as a Laboratory Services Manager, where you'll lead and oversee laboratory operations, ensuring compliance with regulatory standards and accurate test processing. In this pivotal role, you will drive strategic planning, quality assurance, and financial management while collaborating with healthcare providers to develop long-term strategies. Your strong leadership presence and in-depth knowledge of laboratory practices will foster a culture of continuous improvement, making a significant impact on patient care and outcomes. 

As a Laboratory Services Manager, you will be responsible for overseeing the daily operations of the laboratory, ensuring timely and accurate processing of tests and results. You will also maintain laboratory information systems and collaborate with various departments to optimize services and support patient care. 

This position offers…. 

Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost  

Mileage Reimbursement – Company paid for work functions requiring travel 

Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition 

Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce.  

Additional Perks & Benefits - Scroll down to bottom of this post to learn more 

Key Responsibilities: 
• Provide strategic direction and leadership to the organization. 
• Oversee the training and performance evaluation of staff providing laboratory services. 
• Develop and implement laboratory policies, procedures, and protocols to ensure efficient and high-quality operations. 
• Ensure compliance with all local, state, and federal regulations, including CLIA, CAP, and OSHA standards. 
• Oversee quality control and quality assurance programs to maintain the highest standards of accuracy and reliability in test results. 
• Conduct regular audits and inspections to ensure laboratory operations meet regulatory and accreditation standards. 
• Develop and manage the laboratory’s budget, including cost control and resource allocation. 
• Oversee the procurement of laboratory supplies and equipment, ensuring cost-effective purchasing while maintaining quality. 
• Monitor laboratory billing and coding practices to ensure accurate and timely reimbursement. 
• Maintain laboratory information systems (LIS) and other technologies to enhance laboratory efficiency and data management. 
• Collaborate with other departments and healthcare providers to optimize laboratory services and support patient care. 
• Develop and implement long-term strategies for laboratory growth and development, including the introduction of new technologies and services. 
• Serve as the primary liaison between the laboratory and external entities, including regulatory agencies, accrediting bodies, and healthcare providers. 

Education, Experience, and/or Credential Qualifications: 
• Bachelor’s in Laboratory Science, Medical Technology, Biology, Chemistry, or a related field. 
• Master’s degree preferred. 
• A business management degree in addition is advantageous and preferred. 
• Certification from a recognized professional body, such as ASCP, or eligibility for such certification. 
• Minimum of 3 years of experience in a clinical laboratory setting, with at least 1 year in a management or leadership role. 

Additional Qualifications: 
• Current driver’s license, acceptable driving record, and current auto insurance. 
• Successful completion of background checks including criminal record, driving record, abuse/neglect, and fingerprint checks. 
• Completion of New Hire Orientation and all training requirements including Relias at the beginning of employment and annually thereafter. 

Keywords: Laboratory Services Manager, Laboratory Operations, Leadership, Quality Assurance, Behavioral Health, Regulatory Compliance, Financial Management, Strategic Planning, Healthcare, Medical Technology. 

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.