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Job TitleLaboratory Sales Manager I - Cleveland Territory
LocationCleveland
FacilityRemote Location
DepartmentLab Phlebotomy-Diagnostics Institute
Job CodeT98917
ShiftDays
Schedule8:00am-5:00pm
Job Summary
Job Details
Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
The Laboratory Sales Manager supports Cleveland Clinic’s mission of putting patients first by delivering world-class care, in alignment with CCL leadership. This role is accountable for managing a defined territory with a focus on generating new business revenue and expanding Cleveland Clinic Laboratory services.
The Sales Manager is responsible for establishing and maintaining long-term relationships with physician accounts, developing and executing strategic plans for account growth and retention, and overseeing all aspects of the sales cycle—from lead generation to contract execution. This includes identifying opportunities for new business, driving client engagement, and ensuring a high level of customer satisfaction.
A caregiver in this position works days, 8:00am—5:00pm.
A caregiver who excels in this role will:
Pro-actively generates new business opportunities.
Bring in the support and direction of the Medical Director, Division Administrator and Director of Sales and Outreach when needed.
Develop and maintain a high level of understanding of the Reference Laboratory product line and is able to promote CCL to target client within assigned territory.
Manage the sales process from initial opportunity through securing the client and ensuring a successful client conversion.
Plan overall sales and service activities effectively.
Develop and implement action plans to increase customer base, volume and market presence. Interfaces with Project Managers, Operations, and Marketing and Sales teams to ensure customer requirements are met on a timely base and for the purpose of coordinating all on going client retention and growth activities.
Contribute to sales meetings, presentations and attends training courses.
Develop and maintain knowledge and experience of relevant laboratory methods and technologies.
Other duties as assigned.
Minimum qualifications for the ideal future caregiver include:
Bachelor's Degree in Business Administration, Medical Technology, Healthcare or related field
Three years in a laboratory of healthcare environment with demonstrated success in sales, marketing or customer service
OR 7 years of experience in a laboratory environment with demonstrated success in sales, marketing or customer services may substitute the Bachelor Degree requirement
Valid driver's license (VDL) and a good driving record are required, along with the ability to travel extensively on all forms of major public transportations
Excellent human relations, management and communications skills
Can perform well within multifunctional environments and be customer focused.
Can manage several projects or tasks simultaneously and to exercise appropriate judgment when prioritizing projects
Can function and work in a diverse work environment while adhering to Cleveland Clinic and CCL policies providing direction to clients in a concise, sensitive, information and professional manner
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Travel is required.
Must have a valid driver's license with four or fewer points and be able to drive.
Manual dexterity sufficient to operate office equipment.
May require extended periods of sitting, standing and walking.
Must be able to walk to conduct client visits and to attend meetings; must have normal or corrected vision to normal range.
Ability to clearly communicate by phone and in person.
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required for procedures.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities