This position provides administrative support and guidance for HMAI (Houston Methodist Academic Institute) laboratory management, scientists, and staff as a member of the Central Laboratory Operations team. This position is also responsible for contributing to safety, quality, functional excellence and assisting in the implementation of initiatives to meet strategic and operational objectives. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experienceInvolves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Provides institute-level assistance to HMRI laboratory scientists and staff with HM processes. Including but not limited to purchasing processes, requesting installation of new laboratory equipment, and other laboratory-related processes.Assist laboratory scientists and staff with developing SOPs for laboratory procedures and safety practices.
SERVICE ESSENTIAL FUNCTIONS
Assists with management of central laboratory resources. May include temperature monitoring, backup equipment, asset management, monitoring safety equipment.Works with Biomedical Engineering to manage Houston Methodist Academic Institute (HMAI) wide laboratory equipment, confirming coverage and regular maintenance as required.Manages and supports Central Laboratory projects as assigned. Examples: Roll out new temperature monitoring system, laboratory transfers/moves, serve as a HMH Central Lab Ops representative on institute or Houston Methodist Hospital (HMH) project teams.Other duties as assigned by Director of Central Laboratory Operations.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Monitors and evaluates ongoing safety process and standards.Serves as Ride Out or Recovery representative for Disaster Preparedness Response.Assists HMAI Safety Officers as needed.
FINANCE ESSENTIAL FUNCTIONS
Assist Chief Financial Officer (CFO) with Asset Management.Understands and comply with Federal and State grant regulations.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSWorks and supports process improvement for Central Laboratory Operations processes needed as institute continues growth trajectory.Continue personal growth and career development plan.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
Bachelors degree in basic science or related field
WORK EXPERIENCE
2 years experience in a research laboratory environmentPreferred experience as a lab lead for a lab team License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
N/A KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesExperience with Word, Excel and PowerPoint requiredAbility to identify and understand issues, problems and opportunities; and recommend solutionsAbility to work effectively in a fast-paced environmentDemonstrates flexibility and adaptability in the workplaceKnowledge of laboratory techniques, operations and procedures
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs YesBusiness professional NoOther (department approved) Yes
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area No Company Profile
Houston Methodist Research Institute was formed in 2004 to rapidly and efficiently translate discoveries made in the laboratory and the clinic into new diagnostics, therapies, and treatments. The research institute was created to provide the infrastructure and support for these endeavors, and to house the technology and resources needed to make innovative breakthroughs in important areas of human disease. A 540,000 square foot building dedicated to research, the research institute houses over 1,500 staff and trainees, 284 principal investigators and has more than 570 ongoing clinical trials.
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