Job Title: Laboratory Administrative Assistant Job Description The Reporter Admin is responsible for delivering accurate and timely reports to clients under the supervision of General and Technical Supervisors. This role requires adherence to company procedures, policies, and HIPAA regulations, while maintaining professionalism in client interactions. Responsibilities + Provide accurate results and reports to clients in a timely manner. + Comply with all company procedures and HIPAA regulations. + Conduct oneself professionally in all client interactions. + Answer and document phone calls professionally and helpfully. + Generate correct reports and distribute them within turnaround time. + Record and log any delayed results, notifying supervisors if necessary. + Ensure confirmations of sent results are stored correctly. + Complete required checklists and cover sheets accurately daily. + Follow up on pending reported results. + Resolve sample issues and document appropriately. + Communicate clearly with coworkers and clients to clarify questions and procedures. + Ensure remaining work at end of shift is covered or approved for completion next day. + Respond to emails promptly and appropriately. + Assist with new client registrations and editing in the LIS. + Identify and consult on problems affecting test results/reports. + Perform and document corrective actions as assigned. + Assist in quality control/improvement activities. + Complete and document all training activities. + Perform other duties as assigned. Essential Skills + Proficiency in administrative support and customer service. + Experience with Microsoft Office Suite, especially Excel and Outlook. + 2-3 years of administrative and lab experience dealing with reports. + 2-3 years of data entry experience. + Ability to type at least 50 words per minute. + Attention to detail. Additional Skills & Qualifications + Experience with customer service, data entry, and administrative tasks. + Ability to handle strong, direct personalities. + Commitment to maintaining privacy and accuracy in handling health information. + Capability to manage repetitive tasks and large volumes of data. Work Environment The position requires working in both lab and office settings, with 30% of the time spent in the lab and 70% in an office environment. Employees are provided with necessary gear such as gloves and lab coats. The role operates on a Tuesday through Saturday schedule, from 9 AM to 5 PM, and is 100% onsite. The work environment is casual and friendly, offering phenomenal benefits, solid 401K matching, and opportunities for remote work after transitioning to direct employment. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Rockville,MD. Application Deadline This position is anticipated to close on Jul 30, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.