Labor & Workforce - Business Development Manager, US SLG
Amazon.com
Amazon Web Services (AWS) U.S. State and Local Government team is leading a new paradigm shift in labor and workforce development by leveraging cloud to increase security and resilience, fuel innovation, and amplify customer experience.
The Finance, Administration, Cybersecurity, & Tax (FACT) Vertical team is seeking a highly qualified individual with direct experience in helping unemployment, workforce, paid family leave, and workers compensation programs achieve their digital transformation goals. In this role, you will help state and local labor and workforce agencies build next generation systems and solutions. You will identify opportunities to introduce the AWS cloud to transform how services are provided, improve reliability and security, and accelerate innovation.
You will lead short- and long-term strategy, initiatives, and implementation efforts and work directly with labor and workforce authorities, including Commissioners, Directors, CIOs, and CISOs, as well as technology partners. You will dive deep into business challenges, propose solutions, and facilitate technical discussions in a fast-paced, demanding environment. A successful candidate demonstrates an ability to earn trust, take ownership, and deliver results.
• Serve as a highly knowledgeable and credible expert in labor and workforce administration with ability and passion to discuss modernizing systems to improve administration and transform the citizen experience.
• Identify business trends and industry challenges to develop vertical strategy and transformational solutions to help customers accelerate cloud adoption.
• Drive C-Suite level discussions around unemployment and workforce development business and technology issues to identify and advance sales opportunities.
• Work with internal teams and partners to build solutions, programs, and frameworks that help labor and workforce agencies modernize and digitally transform their systems.
• Develop compelling, audience-specific messaging and tools (demos, customer success stories, whitepapers, blogs, and presentations) in alignment with business goals.
• Keep executive leadership informed on progress against objectives, including risks. Assist in developing short- and long-term strategies, senior management business reviews, and other written documents.
• Support internal efforts to drive awareness and education of labor and workforce trends across field sales teams.
• Travel 30% to 40% and work autonomously.
About the team
You will be part of the Finance, Administration, Cybersecurity, & Tax (FACT) Vertical team, reporting to the FACT leader. We are a team of business development and domain experts who bring business context to customer and partner engagements. The FACT team supports SLG and EDU customers administering tax, unemployment insurance, retirement and employee benefits, insurance, licensing, and back office operations including HR, payroll, purchasing, and finance. Our team has a ton of hard-won expertise in the mission of government. We are customer-centric, strategic thinkers, and consummate problem solvers.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gendiversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
The Finance, Administration, Cybersecurity, & Tax (FACT) Vertical team is seeking a highly qualified individual with direct experience in helping unemployment, workforce, paid family leave, and workers compensation programs achieve their digital transformation goals. In this role, you will help state and local labor and workforce agencies build next generation systems and solutions. You will identify opportunities to introduce the AWS cloud to transform how services are provided, improve reliability and security, and accelerate innovation.
You will lead short- and long-term strategy, initiatives, and implementation efforts and work directly with labor and workforce authorities, including Commissioners, Directors, CIOs, and CISOs, as well as technology partners. You will dive deep into business challenges, propose solutions, and facilitate technical discussions in a fast-paced, demanding environment. A successful candidate demonstrates an ability to earn trust, take ownership, and deliver results.
• Serve as a highly knowledgeable and credible expert in labor and workforce administration with ability and passion to discuss modernizing systems to improve administration and transform the citizen experience.
• Identify business trends and industry challenges to develop vertical strategy and transformational solutions to help customers accelerate cloud adoption.
• Drive C-Suite level discussions around unemployment and workforce development business and technology issues to identify and advance sales opportunities.
• Work with internal teams and partners to build solutions, programs, and frameworks that help labor and workforce agencies modernize and digitally transform their systems.
• Develop compelling, audience-specific messaging and tools (demos, customer success stories, whitepapers, blogs, and presentations) in alignment with business goals.
• Keep executive leadership informed on progress against objectives, including risks. Assist in developing short- and long-term strategies, senior management business reviews, and other written documents.
• Support internal efforts to drive awareness and education of labor and workforce trends across field sales teams.
• Travel 30% to 40% and work autonomously.
About the team
You will be part of the Finance, Administration, Cybersecurity, & Tax (FACT) Vertical team, reporting to the FACT leader. We are a team of business development and domain experts who bring business context to customer and partner engagements. The FACT team supports SLG and EDU customers administering tax, unemployment insurance, retirement and employee benefits, insurance, licensing, and back office operations including HR, payroll, purchasing, and finance. Our team has a ton of hard-won expertise in the mission of government. We are customer-centric, strategic thinkers, and consummate problem solvers.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gendiversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
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