Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
As Learning & Development manager, you will be responsible for driving the seamless organization of our training offer for Associates, Senior Associates and Consultants (A-Cs) and our Business Services Teams (BST) across London, Amsterdam and Brussels (LAB). Ensuring that our people have the best possible skills is business critical and our ambition is to provide high quality learning content for all our staff. The role is line manager to two L&D specialists in London and you will report into the LAB L&D Senior Manager.
Business partner for our AC and BST staffPartner with Career Development team to understand A-C development needs & skills gaps for the cohorts and for specific individualsPartner with HR, Talent team and line managers to understand and fill any gaps in skills required to serve the business, whether at cohort, function or individual levelPartner with EMESA and Global L&D teamsCo-shape EMESA or global initiatives to ensure LAB knowledge, best practices and needs are taken into account.Support roll-out of regional/global initiatives and campaigns, driving content development or pilots where requiredProject managementOversee successful implementation, execution & administration of the mandatory and optional training offer for BST and A-C staffDrive projects at LAB, EMESA and Global level in line with strategy and business goalsLead change efforts to revamp curriculum, delivery and communication
Build and develop the LAB L&D trainer teamAttract & motivate new trainers to join our L&D trainer teamEnsure appropriate onboarding and development of L&D trainers, building a pipeline into regional & global L&D faculty where requiredDevelop relationships with training agencies & vendorsServe as part of the L&D facultyDeliver local/system and/or regional/global trainingsUpskill and coach new L&D trainersResponsible for managing L&D Specialist across our three officesManage and support the team members in each office to execute their day-to-day tasksOversee their professional development and provide apprenticeshipCreate an encouraging, supporting and stimulating work environmentSupport the other L&D Managers during sickness and holidays
This list of responsibilities should not be construed to imply that these duties, responsibilities, and requirements are the sole standards for this position. Upon their manager’s request, incumbents may be required to perform other related duties.
You are good at
Understanding of the consulting business, and the nature of work we do with clientsProficiency in all standard software used at BCG (Excel, PowerPoint, Word…)Experience with LMS software (e.g. SABA)A ‘can do’ and flexible attitude, creative problem-solving skills and tenacity to find solutionsStrong communication and facilitation skillsPatience and sensitivity to listen to and deal with complex issuesSelf-motivated, works independently and takes initiativeWell organized, with strong ability to plan ahead and manage large number of initiatives in parallelWorking effectively under narrow time limitations or produce accurate resultsHigh degree of integrityExcellent project management skills to ensure timely closure of activitiesClarity, tact and professionalism in communicationsExperience in managing key stakeholder relationships, including interactions with Senior ManagementBeing able to give honest and open feedback in a timely manner
What You'll Bring
6+ years’ experience in Learning & DevelopmentUniversity advanced degreeExperience leading and managing a teamExperience in training or coaching within a professional services / consultancy environmentStrong interpersonal and communication skillsStrong organisational skills, orientation to detail and proactivityExcellent English skills (verbal and written communication)Who You'll Work With
The L&D Senior Director, L&D EMESA managers, People Senior Director, L&D Partner, Senior consulting team, Senior L&D manager and L&D managerMultiple stakeholders, both from Consulting Teams (CT) and from Business Services Teams (BST), from your system and from regional/global level.Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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