Job Description Insight Global is looking for a sharp team of L2 Data Center Technicians to join an AI cloud platform company sitting in New York state. This is a full-time, permanent role with excellent compensation and benefits. This role will travel throughout the state of NY. This company is dedicated to accelerating their go-to-market time in a big way, so it is imperative for this person to be willing to work hard, take ownership from inception to delivery, and approach every problem with a strategic, open mind. We are seeking an experienced L2 Data Center Technician - Generalist to join our Data Center Operations team. In this role, you will be responsible for maintaining and optimizing our critical infrastructure that powers AI workloads for leading technology companies. You will perform advanced technical tasks including hardware replacements, network equipment swaps, and complex cabling projects while ensuring maximum uptime and reliability of our GPU supercomputers. Day-to-day responsibilities: - Execute complex hardware replacements including server components, networking devices, and power distribution units - Perform structured cabling installations and modifications for both copper and fiber optic connections - Troubleshoot and resolve hardware, network, and infrastructure issues to minimize downtime - Maintain detailed documentation of all data center assets, configurations, and changes - Collaborate with remote engineering teams to implement infrastructure improvements and upgrades We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 2-year or 4-year degree in Computer Science, Information Technology, or related field OR 3+ years of equivalent experience in data center operations - 1+ years of hands-on experience with structured cabling for both copper and fiber optic installations, including cable testing and certification - Strong understanding of data center cooling systems, electrical distribution, and environmental monitoring - Proven ability to safely handle and install networking equipment, servers, and related hardware components - Excellent troubleshooting skills with the ability to diagnose and resolve complex technical issues - Experience with GPU servers and high-performance computing environments - Knowledge of network protocols and experience with enterprise networking equipment - Familiarity with DCIM tools and asset management systems - Experience working in 24/7 critical environments with on-call responsibilities - Basic scripting or automation skills for routine task optimization null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.