Job description / Role Job Type
Full Time Job Location
UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
IT - Software & Web Development Company Industry
Recruitment & HR Job details

Role: L1 team lead IT support

Employment type: Long term contract

Work location: United Arab Emirates (UAE)

Notice period: 30 days or less required

Job description

We are looking for an experienced and motivated L1 team lead to oversee the first-level IT support team. The L1 team lead will be responsible for guiding the team in providing exceptional support for applications, infrastructure, and end-user systems. The candidate should have strong technical skills, leadership abilities, and experience with monitoring and support tools like SolarWinds, Dynatrace, ServiceNow, and Nexthink.

Monitoring & incident coordination Incident management & reporting Process improvement & knowledge management User support & communication Position details Position title: L1 team lead IT support Location: United Arab Emirates Experience required: 10 About the Company

AIQU connects future-ready technology specialists with forward-looking organisations. We help businesses deliver high-impact and high-quality technology projects by using our unrivalled global sourcing capabilities to attract diverse talent within the region.

Our bespoke staffing solution offers the most flexible option you can have while maintaining 100% legislative compliance. AIQU’s fast and highly responsive employee management processes are designed to provide your most valuable assets, your people, with a seamless experience!

From business analysts to change managers; from front-end developers to back-end engineers, full-stack developers, and database administrators; from process analysts to software architects; AIQU can provide and manage specialists for a technology transformation project or for a project in maintenance phase across six key verticals.

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