Job Description Insight Global is looking for a sharp team of L1 Data Center Technicians to join an AI cloud platform company sitting in New York state. This is a full-time, permanent role with excellent compensation and benefits. This company is dedicated to accelerating their go-to-market time in a big way, so it is imperative for this person to be willing to work hard, take ownership from inception to delivery, and approach every problem with a strategic, open mind. This is an excellent opportunity for recent graduates or individuals looking to start their career in data center operations. You'll be responsible for maintaining the physical infrastructure of our GPU supercomputers, ensuring maximum uptime for our AI customers. This role requires quick response times to on-call requests and offers rapid growth opportunities for motivated individuals who demonstrate strong performance and initiative. Day-to-day responsibilities: - Perform cable management tasks including reseating and swapping network, power, and data cables - Execute server tray swaps and hardware replacements following established procedures - Respond promptly to on-call requests, maintaining aggressive SLA requirements - Document all maintenance activities and hardware changes in tracking systems - Conduct visual inspections to identify potential hardware issues before they impact service We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 2+ years of experience in a data center environment - Previous experience working in a ticketing system managing a high volume of tickets - Relevant IT training and/or certifications (CCNA, CCNP, etc.) - High school diploma required - Previous experience executing server tray swaps, hardware replacements, racking, stacking, and documenting all activities realtime null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.