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Position description
Position    Leadership Development Coordinator
Rank    Senior Associate
Division    Core Business Services
Office    Virtual Talent Hub
Reports to    Leadership Development Leader 
Date issued    August 2025

Overall position purpose
The purpose of this role is to support the Talent Development Team with the effective coordination of Leadership Development projects, programs and initiatives.  
You will play a role in the organisation, coordination, responding, reporting and deployment of Leadership Development initiatives. Including creating resources and reports to support project initiatives, responding to stakeholder requests and supporting deployment of Leadership Development Programs. 
The role will work closely with the Leadership Development Team, key stakeholders including senior leadership, talent development and wider talent teams. 
Major responsibilities/duties
•    Supporting Leadership Development projects and initiatives with effective coordination. 
•    Creating resources, documents and reports.
•    Track and communicate project milestones and timelines. 
•    Liaising with relevant stakeholders. 
•    Assist with the production/formatting of learning and project resources and reports. 
•    Collating and reporting on program and project data, including eliciting insights. 
•    Support the deployment and coordination of Leadership Development programs, including all associated program logistics, participant management, facilitation management, reporting etc. 
•    Attend and contribute to project/initiative meetings as required. 
•    Field and respond to participant enquiries received in Team mailboxes.
•    Field and respond to enquiries regarding Leadership Development Projects and initiatives. 
•    Maintaining learning management System as required.
•    Supporting the monthly finance process. 

Objectives/measures
The key performance measures include:
•    Delivery on project objectives and timelines 
•    Learner engagement scores
•    Completion rates
•    Feedback scores
•    Learner knowledge retention
•    Learner satisfaction scores
•    Accessibility of programs
•    Client satisfaction and participant experience
•    Additional activities and learning and development objectives should be set and reviewed with your Counsellor on a cycle basis as per LEAD

Day to day challenges
You will require the ability to manage competing demands, whilst ensuring program/project timelines remain on track. You will need to remain agile and adapt to changing requests, multiple stakeholders and last-minute requests for updates.  

Qualifications, knowledge & experience
•    Strong project management and time management skills 
•    Advanced Microsoft skills
•    Relevant administrative and customer/client service experience  
•    Organizational and coordination skills 
•    Strong attention to detail and follow-up skills 
•    Ability to build, develop and positively influence stakeholder relationships 
•    Proactive approach to work 
•    Effective oral and written communication 
•    Ability to manage work and programs according to budgets and timelines 
•    Flexible and adaptable to change 
•    Strong team worker, with enthusiastic, can-do approach, with ability to coordinate and work as ‘one team’
•    Some understanding of adult learning principles and organisational and development strategies that build workforce capacity and a culture of learning.
•    Advanced Microsoft skills
•    Strong interpersonal skills to develop and manage relationships with key internal and external stakeholders.
Expectations
The following EY firm wide role and expectations information apply to this role:
►    LEAD CBS Global Rank Expectations at Senior Associate rank. 

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