Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Associate

Job Description & Summary

A career in People & Culture (our combined HR and L&D teams), will provide you with the opportunity to contribute to the success of our people and continuously improve the PwC experience, by supporting and delivering on our Operational Strategy and the firm’s Digital Strategy, with a particular focus on technology, analytics and reporting, and process improvement through automation.

As a part of our People Technology and Insights (PT&I) Team, you will help deliver PwC initiatives and execute business goals set by leadership. This is a central role in our ongoing transformation objectives. It is essential to the operation of our learning infrastructure and risk compliance. The L&D System Coordinator serves as the functional owner of the firm’s Learning Management Systems (Cornerstone and Growth Centre), providing direct support to systems administrators and learners across the Irish firm. The role also manages the creation and deployment of eLearning modules, many of which are mandatory under our quality and risk frameworks.

You will be supporting the wider PwC People & Culture team and the business in the use of our people systems, continuously improving our learners’ experience and outcomes.

This is a 12 month fixed term contract.

As an Associate you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

In this role your responsibilities include but are not limited to:   

Responsible for:  

Systems: 

Serve as the primary expert and power user of the firm's LMS (Cornerstone Learn); 

Support the firm’s L&D administrators in LMS operations including training when required; 

Diagnose and resolve technical issues by working closely with LMS administrators, end-users, and the PwC Global Service Desk. 

Perform system administration tasks such as managing user records and data quality 

Support of other people related systems where relevant. 

 

Learning Module Development: 

Advise and collaborate with business teams to understand and define their online training module requirements. 

Develop and oversee the creation of online learning modules using Articulate Rise. 

 

Data: 

Support technology risk evaluations for relevant tools as required. 

System data extraction & transformation as required. 

Participate in broader HR and L&D system projects to contribute toward long-term strategic objectives in people technology. 

Experience and Skills

Strong hands-on experience with Cornerstone Learn and L&D administration is essential. 

Minimum 2-3 years experience in a similar role.

Proficient in system management, troubleshooting, and data handling. 

Proficient in Excel (Power BI is a plus)

Competent in delivering training to LMS administrators on system functionalities. 

Familiarity with developing online learning content. 

Knowledge of GDPR and handling sensitive data responsibly. 

Detail-oriented with strong decision-making and problem-solving skills. 

Organised, adaptable, and able to manage shifting priorities. 

Strong communicator, both verbally and in writing. 

Self-driven, collaborative, and open to mentoring and growth. 

Project management certification is a plus. 

Unlock your potential with PwC Ireland

We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.

Enjoy PwC’s perks

We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html).

Being appreciated for being you

Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.  We believe this so much that we have signed up for the Business in the Community Elevate Pledge. (https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/)

You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie.

Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Career Training, Communication, Content Curation, Content Strategy, Contract Management, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions, Financial Management, Group Facilitation, Inclusion, Instructional Design (ID) {+ 26 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date