At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Key job responsibilities
Job Description
• Conduct training need analysis (TNI&A) and continuously assesses employee’s needs for training for Ops managers++
• Design, Develop and Deliver learning solutions to address communication & behavioral learning needs of FinOps employees and front-line managers (leadership development programs)
• Deliver hybrid training (instructor led training and virtual training platforms) as well as explore innovative training delivery methods for evolving training needs catering to the Millennials and GenZ learners
• Ensure that the L&D curriculum is tracked and maintained in the Learning Management System
• Evaluate training effectiveness through assessments, surveys and feedback to measure learning outcomes and make continuous improvements
• Own Program Management for specialized training program for a larger target audience
• Laise with training vendors to develop and deliver training solutions
• Create internal communication material for FinOps India and global teams
• Develop innovative employee event & engagement programs and own end-to-end program management of the programs