**Job Title:** Key Account Manager - Grocery (Sydney/Melbourne) We currently have an exciting opportunity for a **Key Account Manager - Grocery** to join our Personal Health team based in **Sydney or Melbourne** . As the Account Manager for Grocery, you will be responsible for developing and implementing strategic account plans for high volume transactional accounts to drive sustainable sales growth and profitability within grocery and mass merchant channels. **Your Role:** + Cultivate and maintain strong relationships with customer stakeholders, acting as a trusted advisor and ensuring alignment with their strategic objectives to foster mutually beneficial partnerships. + Lead the development and implementation of innovative, bespoke solutions for customers, coordinating with local cross-functional teams to meet diverse and complex needs, enhancing customer satisfaction. + Support in-depth market intelligence and competitive analysis, identifying macro trends, opportunities, and risks to inform high-level strategic planning and decision-making for business growth. + Create and execute commercial strategies, including impactful distribution and promotional activities that drive market leadership and sales excellence. + Participate in critical customer negotiations, securing strategic agreements that drive mutual value and align with long-term business goals for sustained growth. + Delivers compelling presentations to senior level audiences, articulating complex value propositions and solutions driving customer buy-in. + Monitors, evaluates, and continuously improves sales performance metrics, leveraging data-driven insights to optimize customer engagement, satisfaction, and overall business outcomes. + Participate in transformational improvement projects that enhance operational efficiency, customer satisfaction, and overall business performance. **You're the right fit if:** + You hold a completed degree (Commerce / Business / Marketing) and ideally come with experience in Customer Relationship Management, Sales and Business Development, Account Management in B2C environment from specialty consumer, FMCG or healthcare domain. + Able to drive business growth through effective market research, data analysis, and sales forecasting while developing proposals and monitoring KPIs. + Manage customer relationships and accounts, employing strategies to enhance client satisfaction and ensure continuous improvement. + Utilize commercial acumen to develop and implement business development initiatives, optimizing stakeholder management and CRM systems. **About Philips** We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here. \#PersonalHealth