Key Account Manager
Pearson
Key Account Manager – Lima, Peru
**Your Opportunity**
In this role, the Key Account Manager plays a hands-on role in executing key components of account growth and retention strategies. They are responsible for supporting the commercial lifecycle, including preparing renewal documentation, monitoring client usage data, responding to requests, and updating account plans. With growing independence, they coordinate across sales, service, and product teams to keep engagements on track, support basic deal processes, and ensure all materials reflect client goals and current state.
**Who You Are**
The role ideally requires the candidate to have access to a car and possess English language skills at a minimum of A2 level, with preference for B1 or B2 proficiency.
Top performers consistently deliver high-quality, timely, and accurate renewal and expansion support. Evidence of ownership includes well-prepared client materials, clean CRM data, proactive management of assigned workstreams, and early escalation of risks. Success is also measured in responsiveness to internal stakeholders, contributions to client satisfaction, and ability to ensure continuity during account transitions or service shifts.
Customer Centricity is evident in careful listening and the precise fulfillment of client requests. Raising the Performance Bar is reflected in a drive to master increasingly complex account tasks. Exceptional Collaboration for Value shines when the specialist leverages team support to overcome barriers. Our Leaders Inspire appears as individuals share learnings and celebrate project milestones.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
**Job:** Sales
**Job Family:** GO\_TO\_MARKET
**Organization:** English Language Learning
**Schedule:** FULL\_TIME
**Workplace Type:** Hybrid
**Req ID:** 21257
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