C.H. Robinson is looking for a Key Account Manager (KAM) in Germany. The Key Account Manager (KAM) is responsible to drive growth and maximize retention of a portfolio of accounts. The Key Account Manager creates demand, identifies new opportunities within their portfolio, and sells creative solutions aligned to the customer needs. As the primary point of accountability, this person is responsible for customer advocacy, driving continuous improvement and collaborating to deliver on customer commitments across multiple teams and geographies. Key Account Managers utilize their broad understanding of C.H. Robinson’s industry leading modes/services/products, technology, and business process to retain and grow customers within their portfolio through the sale of diverse products and services.

Does this sound like you? Apply today and help us build a more efficient and sustainable future for the supply chain industry.

 

At C.H. Robinson, we’re committed to leveraging the power of remote collaboration to drive innovation and achieve success. In this role, you will engage with your peers from the comfort of your own space, using cutting-edge tools to ignite creativity and deliver impactful results. Enjoy the flexibility and autonomy of a fully remote position, while still being an integral part of our dynamic team.

 

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

Business Development

Build and expand strategic relationships across customer supply chain functionsDrive market share growth through active pipeline management and CRM qualificationConduct business reviews using data and market intelligence to uncover growth opportunitiesLead complex negotiations and pricing strategies at management/director levelRepresent digital solutions confidently, applying technology and analytics to customer strategy

Customer Experience

Act as a customer advocate, ensuring alignment and prioritization of internal resourcesCollaborate with operations and supply teams to deliver optimal execution and meet KPIsManage conflict and navigate challenging conversations with tact and diplomacy

Financial Accountability & Process Efficiency

Monitor account health through proactive review of financial results and performance reportsIdentify and implement process improvements and cost-saving solutions for customers

 

QUALIFICATIONS

Required:

High School diplomaMinimum 4 years of experience in sales and/or account managementAbility to travel up to 30% (domestically and internationally)

 

Preferred:

Bachelor’s degree from an accredited college or universityDemonstrates and drives a data driven approachDemonstrated influencing, negotiation, collaboration, communication and presentation skillsProven track record of delivering measurable financial results through sales or account management solutionsValues a diverse and inclusive work environment

 

WHAT WE OFFER

Real opportunities to grow your talent in a fast-moving, global organizationA fun, open, and inclusive workplace that encourages innovative thinkingPossibility to develop your language skills in our multilingual officesOpportunities for professional growth with access to training platforms like PercipioComprehensive benefits: competitive salary and performance-based bonuses, 13th-month salary and attractive social benefits, company pension plan, participation in the Deutschlandticket, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!