Customer Care
Poland, Warsaw 

 

Are you passionate about building strong relationships and shaping sales strategies that truly make a difference? At Novo Nordisk, we’re looking for an unordinary KAM professional who thrives in a dynamic environment and is eager to work with clinics that specialize in obesity treatment. 
Step into the role of Key Account Manager in Poland and help us transform the future of patient care, with the geographical scope covering the regions including and surrounding Warsaw, Białystok, Lublin and Olsztyn. 

 

Your new role
As a Key Account Manager you will be responsible for the effective implementation of strategies and tactics to maximize potential of Novo Nordisk business in Poland in line with company’s general strategy, with focus on selected key accounts and B2B solutions and via direct cooperation with decision makers and other employees of targeted HCOs (Key Accounts), and in close collaboration with other functions both in field and back-office organization. 

 

You will focus primarily on:

Mapping medical centres, hospitals, and other key accounts in your assigned region as well as developing strategies and tactics for key accounts in collaboration with the team manager and internal stakeholders. Allocating activities and investments within managed key accounts to achieve planned objectives and targets. Building and maintaining strong relationships with partners managing targeted key accounts. Managing and controlling your activities plan to ensure delivery of tasks according to agreed goals and KPIs. Collaborating with regional sales teams and other internal stakeholders to execute commercial plans effectively. Gathering and sharing customer insights and intelligence to inform strategies and analysing market opportunities, threats, as well as competitor strategies to identify growth potential. Monitoring the performance and development of key accounts and measuring the effectiveness of introduced tactics and activities.

 

Your new department
Operations, you will join our largest operational unit. Covering 194 countries and 95% of the world's population, more than 18,000 of us work passionately to serve 35 million patients each day. With a promise to outperform the competition, we continue to be the growth driver for Novo Nordisk, and to improve health at scale across the globe. It’s an exciting time to join Novo Nordisk. 
Our company is a leader in treating rare diseases and continues to expand its activities dynamically. We are a company that consistently focuses on innovation, and our achievements so far are only the beginning of our journey. The team you will be joining values diverse ideas and experiences, enabling us to create better care for patients around the world.

 

Your skills & qualifications
We are looking for a candidate who brings expertise, drive & passion to the role alongside good selling, communication and presentation skills. 

 

The ideal candidate brings:

A university degree (at least BA or equivalent), preferably in natural sciences or business. At least 2 years of experience in KAM role, with proven track record. Strong business understanding, with knowledge of operational models of accounts & knowledge of B2B specific processes. Account mapping skills – covering: Customers’ mapping, Organization / logistics mapping and business & legal environment mapping and capability to harmonize various activities and multiple source data. Understanding of the therapy area of   obesity and cardiometabolic diseases  alongside product portfolio and presenting appropriate knowledge on products and therapy area.

We also expect solid knowledge of MS office, a valid driver’s license as well as fluency in Polish, while fluency in English would be considered highly desirable.

 

Working at Novo Nordisk
Novo Nordisk is its people. We know that life is anything but linear and balancing what is important at different stages of our career is never easy. That’s why we make room for diverse life situations, always putting people first. We value our employees for the unique skills they bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk is working toward something bigger than ourselves, and it’s a collective effort. To-gather, we go further. Together, we’re changing life.

 

What we offer
There is, of course, more on offer here than the uniqueness of our culture and the extraordinary results we produce. Being part of a global healthcare company means opportunities to learn and develop are all around us, while our benefits are designed with your career and life stage in mind.

 

More information
Novo Nordisk is proud to be an equal opportunity employer, committed to fostering an inclusive recruitment process and ensuring equal access to opportunities for all applicants. If you require any adjustments during the application or selection process—whether due to a disability or neurodivergence—we’re here to support, you every step of the way.

 

Contact
Please click on 'apply now' to submit your resume in English.
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

 

 

Deadline
17th October 2025.

 

Please note that applications are reviewed on an ongoing basis the position may be closed before the deadline.

 

 

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

 

We’re not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.