Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The KAM will serve as the primary point of contact for key clients, ensuring their needs are met while identifying opportunities for growth and collaboration. The Purpose of the position is to build strong, close and sincere relationships within our customer and distribution network, and to also offer sound sales & technical assistance to distributors and end users within the region. The Key Account Manager will lead and manage the key accounts activities within the region to grow and build market share for Xylem and to execute the strategy locally whilst navigating through the market landscape. Legal knowledge of foreign currencies, tariffs and trading regulations is essential. **RESPONSIBILITIES** + Responsible for establishing and leading key strategic business development initiatives that drive business long term growth plans and profitability objectives in assigned region/countries, (market and product adjacencies, channel strategy). + Responsible for the proper application of Group rules (Ethics & Compliance, Legal, SOA, DOA, ESH, etc.). + Lead and manage the distributor network. + Extend relationships with existing customers by offering the full range of solutions in the product and services portfolio. + Recruit and open new distributors & services partner. + Establish relationships with contractors or end users (key accounts) to develop direct sales. + Ensure high-level relationships with influential key players. + Provide technical advice and sound support for complex applications and manage customer requests. + Manage the sales team in the area to achieve turnover and margin objectives. + Ensure the development of Commercial Action Plans and proper execution. + Detect and follow up on business opportunities: Constant updating of the customer relationship management tool (Sales Force). + Ensure regional commercial reporting as well as sales forecasts. + Contribute to competitive intelligence. + Awareness of market and customer trends, preparing regular reports on progress, forecasts and trends to eliminate potential risk to the business. + Participate in marketing events (Webinar, exhibitions, technical day, Factory visit etc.). + Reporting of marketing plans, budgets and sales reports to company management. **REQUIREMENTS** + Completed Degree or Equivalent qualification in Sales. + Post graduate qualification will be advantageous. + Minimum 5 -10 years proven track record in a regional sales (Key Accounts Management) function within similar industry. + A minimum of 3 years in a middle management role with technical and/or commercial experience in B2B and B2C Sales. + Experience from the pump industry with hands on sales exposure in the related business unit. + Proven track record of meeting or exceeding sales targets. + High degree of business acumen. + Good presentation, negotiation, and networking skills. + IT proficiency (Microsoft Office tools/ CRM). + Must have a valid driver’s license. + Ability to travel as and when required. **SKILLS AND COMPETENCIES** + Highly organized and flexible approach + Self-Motivated + Conflict Management + Driven for results + Strategic Agility + Timely Decision Making + Customer Focus Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.