Madrid, Spain
20 hours ago
Key Account Manager, Spain

Join us on our exciting journey!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward.

We are currently recruiting for a Key Account Manager / Spain Based to engage proactively with key customers to support and facilitate IQVIA’s commercially focused business activities covering professional services, information, and data offerings.

Responsibilities

Client engagement and understanding of client business and IQVIA offeringMaintains and further establishes strong professional relationships across the client organization, with a particular focus on assigned strategic clients, proactively but appropriately engages with client teamsResponsible for developing and maintaining deep client knowledge; understanding of their business priorities, organizational culture, product portfolio and pipeline, spend/budget priorities and key decision makersOperations management leads and oversight of IQVIA’s commercial portfolio activities for Spanish assigned strategic clientsOwnership of Internal and External reporting for governance meetingsOversight of IQVIA’s commercial performance and financial metrics; internal financial reporting; external reporting i.e., rebates, accounts receivables, etc.Maintains knowledge of recent wins, pipeline, and strategic opportunities. All these should be documented and registered in the appropriate CRM tool.Active management of Client SOWs and formal agreements, oversight of purchase order/invoicing processes both with IQVIA and the client teamContact person for client teams for RFIs/RFPs and other ad hoc requests (business or procurement)Develops and maintains highly collaborative working relationships with Service Line leads (Consulting, Analytical Services, Information Offerings, GMI, Real World Solutions, Commercial Technology, etc.)Endeavors to increase the probability of commercial success of Sales and BD teams, leveraging their knowledge of client’s strategic priorities and current business performance to facilitate and tailor commercial portfolio offersPlays a leadership and shaping role in account planning for the commercial portfolio, in close collaboration with Service Line Leads.Stays up to date on IQVIA’s commercial portfolio offerings and broader developments in IQVIA’s overall set of offerings (Connected Intelligence)Actively develops relationships and connections across the international account community, sharing intelligence, client feedback, best practice, and success storiesIdentifies opportunities to engage with Client teams to bring relevant marketing and Thought Leadership materialsIdentifies, or creates opportunities to introduce relevant IQVIANs or teams who are working in areas of high interest for the client, as part of ‘peer to peer’ engagement (i.e. beyond IQVIA capability presentations, or specific pitches / RFPs)

Our Ideal Candidate

3-7 years in the pharmaceutical, or related industry, experience to include Sales and /or alternative operational functional (e.g., business development, consulting, strategy, professional services…)Excellent interpersonal skills, ability to establish business relationships in the absence of a ‘warm introduction’, experienced negotiator with good influencing skillsA proven track record of proactivity and opportunity identification that has improved business performance, especially in working as a team with peers to increase commercial value and opportunity successInterest and expertise in the pharma business model, life-sciences commercial strategy and operations, hands-on experience within a pharma or from relevant consulting roleExperience of success in working in a highly matrixed environmentExcellent customer service skills, listens intently to customer needs and can create connections that shape new opportunitiesConfident in contractual and procurement mattersSound judgment and decision-making skillsDegree in Life Science, Business Management, Engineering or related field

Location: Barcelona or Madrid

Why Join?

You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries.

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

It's an exciting time to join and reimagine what's possible in healthcare.

IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.

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