Madrid, ESP
3 days ago
Key Account Manager, Spain
Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward. We are currently recruiting for a **_Key Account Manager / Spain Based_** to engage proactively with key customers to support and facilitate IQVIA’s commercially focused business activities covering professional services, information, and data offerings. **_Responsibilities_** + Client engagement and understanding of client business and IQVIA offering + Maintains and further establishes strong professional relationships across the client organization, with a particular focus on assigned strategic clients, proactively but appropriately engages with client teams + Responsible for developing and maintaining deep client knowledge; understanding of their business priorities, organizational culture, product portfolio and pipeline, spend/budget priorities and key decision makers + Operations management leads and oversight of IQVIA’s commercial portfolio activities for Spanish assigned strategic clients + Ownership of Internal and External reporting for governance meetings + Oversight of IQVIA’s commercial performance and financial metrics; internal financial reporting; external reporting i.e., rebates, accounts receivables, etc. + Maintains knowledge of recent wins, pipeline, and strategic opportunities. All these should be documented and registered in the appropriate CRM tool. + Active management of Client SOWs and formal agreements, oversight of purchase order/invoicing processes both with IQVIA and the client team + Contact person for client teams for RFIs/RFPs and other ad hoc requests (business or procurement) + Develops and maintains highly collaborative working relationships with Service Line leads (Consulting, Analytical Services, Information Offerings, GMI, Real World Solutions, Commercial Technology, etc.) + Endeavors to increase the probability of commercial success of Sales and BD teams, leveraging their knowledge of client’s strategic priorities and current business performance to facilitate and tailor commercial portfolio offers + Plays a leadership and shaping role in account planning for the commercial portfolio, in close collaboration with Service Line Leads. + Stays up to date on IQVIA’s commercial portfolio offerings and broader developments in IQVIA’s overall set of offerings (Connected Intelligence) + Actively develops relationships and connections across the international account community, sharing intelligence, client feedback, best practice, and success stories + Identifies opportunities to engage with Client teams to bring relevant marketing and Thought Leadership materials + Identifies, or creates opportunities to introduce relevant IQVIANs or teams who are working in areas of high interest for the client, as part of ‘peer to peer’ engagement (i.e. beyond IQVIA capability presentations, or specific pitches / RFPs) **Our Ideal Candidate** + 3-7 years in the pharmaceutical, or related industry, experience to include Sales and /or alternative operational functional (e.g., business development, consulting, strategy, professional services…) + Excellent interpersonal skills, ability to establish business relationships in the absence of a ‘warm introduction’, experienced negotiator with good influencing skills + A proven track record of proactivity and opportunity identification that has improved business performance, especially in working as a team with peers to increase commercial value and opportunity success + Interest and expertise in the pharma business model, life-sciences commercial strategy and operations, hands-on experience within a pharma or from relevant consulting role + Experience of success in working in a highly matrixed environment + Excellent customer service skills, listens intently to customer needs and can create connections that shape new opportunities + Confident in contractual and procurement matters + Sound judgment and decision-making skills + Degree in Life Science, Business Management, Engineering or related field **_Location: Barcelona or Madrid_** **Why Join?** You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries. We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. It's an exciting time to join and reimagine what's possible in healthcare. IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential. IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com . IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled
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