Do you have strong customer service experience and are looking to join an organization where you can build a career? Are you inspired by the opportunity to bring your talents to our diverse community and challenge the health care industry status quo with innovative testing that puts people first? If so, Labcorp has an exciting opportunity for a Key Account Executive. The territory for this position will cover Miami (Dade County) FL. The ideal candidate will reside in this territory.
This position is the face of our company, introducing our services to prospective new clients and engaging at all levels of business. This is your opportunity to join an organization known for advanced testing with a solid reputation as a leader in the diagnostics industry. Here, you'll find a rewarding role that allows you to make a difference in people's lives, including your own!
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Duties and Responsibilities:
Educates, instructs and upsells all assigned and newly generated accounts in an assigned territoryActs as a liaison between the client and the Labcorp operations team in relation to client needsProvides ongoing service and problem resolution to customer baseEnsures customer retention by providing superior customer serviceRecommends solutions that are client focused and persuasiveProvides account management for clients day to day operationsUpsells current book of business to increase organic growthWorks closely with senior sales representatives to grow book of businessContinuously provides educational material to the client baseResolves any customer related issues in a timely mannerMeets and exceeds monthly retention and upsell goals on a regular basisMinimum Education and Experience:
High school diploma or equivalent Proven success managing a book of businessSuperior customer service skills with the ability to build trust-based relationshipsEffective communication skills, both written and verbalAbility to deliver results in a fast paced, competitive marketExcellent time management and organizational skillsProficient in Microsoft OfficePreferred Qualifications:
Associate’s degree or higherBilingual and able to read, write and speak SpanishPrevious sales experience or account managementExperience in the healthcare industryIf you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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