**Description:** **About Great Scotland Yard Hotel** _Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster._ _The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour._ _Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London._ **Duties and responsibilities related to the** Junior Sommelier **role:** + Assist in storing and organising wine inventory, ensuring proper handling and rotation. + Support senior sommeliers during service, helping with wine presentation and pouring. + Take part in wine tastings and training sessions to develop basic wine knowledge and service skills. + Help prepare wine for events, menus, or pairings under the guidance of the sommelier team. + Assist with setting up and clearing wine service areas, ensuring cleanliness and organisation. + Deliver exceptional, personalised service to all guests, ensuring a memorable dining experience. + Demonstrate strong knowledge of menus, ingredients, and beverages to confidently guide guests and make recommendations. + Assist with restaurant service and ensuring a seamless dining experience throughout service. + Prepare and maintain restaurant set-ups, side stations and service areas, while ensuring tables are impeccably presented at all times. + Clear and reset tables efficiently, maintain cleanliness of glassware and equipment, and contribute to the smooth running of daily operations. + Proactively identify opportunities to upsell and maximise revenue while enhancing the guest experience. + Monitor guest satisfaction throughout service, responding promptly to requests and resolving any concerns effectively. + Maintain high standards of cleanliness, presentation, and organisation within the restaurant and service areas. + Work collaboratively with the wider team to ensure smooth daily operations and excellent service delivery. **About you** _We are looking for a passionate and service-driven individual with a genuine love for hospitality._ WSET Level 2 (or equivalent) and prior experience in a fine dining restaurant or luxury hotel is highly desirable. _Previous experience in a similar role within a restaurant or hotel environment is advantageous. You will have excellent communication skills, a proactive attitude, and the ability to remain calm under pressure while delivering outstanding guest experiences. A strong team spirit, attention to detail, and commitment to high standards are essential._ **Benefits you will enjoy as a** Junior Sommelier: + 12 complimentary nights a year across Hyatt Hotels worldwide + Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! + Free meals on duty in our colleague restaurant + Headspace membership and access to our Employee Assistance Programme + 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels + Continuous learning and development opportunities with clear career progression pathways across Hyatt Hotels worldwide _At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow._ _With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For._ _At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact._ **Next steps:** Apply today for this Junior Sommelier role and start your journey with Hyatt Hotels! **Primary Location:** GB-ENG-London **Organization:** Unbound Great Scotland Yard London **Job Level:** Full-time **Job:** Bars/Restaurants/Outlets **Req ID:** LON007874 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.