**Lviv, UA** **Full-time on site or remote** Are you passionate about **Information Security & Technology** ? Integrated Business Services Lviv team is looking for those who are ready to take on the challenge and become a part of our loyal & dynamic team. In this position, you will be able to apply your skills and knowledge in the international environment, cooperate with Nestle colleagues across the globe and grow your career within the biggest company in the FMCG industry. We’re proud to be an active equal opportunity employer to enhance diversity & inclusion in our company. **You are:** + Experienced in Customer Support Activities; SAP acknowledgement will be an advantage; + A professional with understanding of Project Management; + Quick learner and adaptable to uncertain situations; + A great communicator and a team player; + Confident in English on at least Intermediate level **With you we will:** + Provide technical assistance and support for incoming queries and issues related to SAP accesses; + Respond to queries either in person, over MS Teams. Respond to email messages for customers seeking help. Walk customer through problem-solving process. Follow up with customers to ensure issue has been resolved. + Determine the nature of the problem, run reports to determine malfunctions that continue to occur. + Check potential conflicts for SAP accesses **What’s in it for you:** + Remuneration package: annual salary review & bonus, 28 days of paid vacation, paid sick leaves, medical insurance, lunch allowance, IT Club discount program; + Official employment; + Personal & Professional development opportunities + International environment and diverse team; + Relocation package or possibility of distance work **How we will proceed:** You send us your CV - We contact relevant applicants - Interview with a Recruiter - Interview with Hiring Team - Job Offer communication to the Finalist - First working day Sounds exciting? Submit your CV today!