JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalised benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive

professionally and personally.

 

The Role

 

As Junior Risk and Compliance Manager, you'll be instrumental in supporting the wider Risk, Compliance and Quality team in ensuring our framework and operating model is fit for purpose. This exciting role reports directly into the Risk, Compliance and Quality Director for Property Management (PM) within JLL, offering exceptional exposure to senior leadership and strategic decision-making.

 

You'll be joining a versatile and dynamic team who are the guardians of excellence within PM, responsible for ensuring we operate to the highest standards possible while delivering industry-leading management of our clients' assets. Our team serves as a Centre of Excellence, fostering strong collaborative relationships across all PM service lines and driving continuous improvement throughout the organisation.

 

We're looking for an ambitious individual who thrives in a fast-paced environment and excels at prioritising multiple high-impact projects simultaneously. The ideal candidate will be naturally inquisitive, comfortable challenging the status quo, and passionate about identifying opportunities to enhance and elevate standards across the business.

 

In this role, you'll create meaningful purpose and impact by influencing senior management on critical areas for improvement while inspiring and coaching colleagues within business to achieve and maintain exceptional quality and consistency. You'll be a change agent, driving transformation that directly contributes to our clients' success and JLL's market leadership position.

 

Embrace the variety – no two weeks are alike in this role, which we consider a significant advantage. The diverse challenges and opportunities will keep you engaged, continuously learning, and developing new skills across multiple disciplines. From regulatory compliance and risk assessment to process innovation and stakeholder management, you'll gain invaluable experience that accelerates your professional growth.

 

While experience in the real estate sector is beneficial, we're equally interested in candidates who bring fresh perspectives from other industries. What matters most is your analytical mindset, attention to detail, and passion for operational excellence.

 

Key Responsibilities

Risk Management & Business Continuity

Support the maintenance and regular updates of the Property Management Business Risk Register, ensuring it reflects current industry trends, regulatory changes, and business developments

Monitor and maintain PM control risks, including those identified through client audits, and report on business progress toward achieving compliance targets

Conduct thorough root cause analysis investigations on operational issues, developing comprehensive remediation plans with clear timelines and accountability measures

Quality Assurance & Process Excellence

Collaborate with subject matter experts (SMEs) to create and maintain robust quality processes, ensuring integrity of process documentation

Support operational teams in delivering high-quality tasks and services through well-defined procedural frameworks

Design and architect improved processes, challenging existing methods to identify opportunities for operational enhancement

Drive process improvements that support business success and operational efficiency

Regulatory Compliance & Training

Support the delivery of regulatory compliance initiatives throughout the business, ensuring adherence to all applicable standards

Maintain awareness of statutory and regulatory legislative changes, including HMRC and RICS requirements

Collaborate with the wider Risk & Compliance team to interpret changing regulatory landscapes and their operational implications

Identify common technical training requirements arising from compliance breaches and contribute to the development of comprehensive PAM training plans

Audit & Assurance Support

Assist with internal audit activities and third-party compliance reviews

Monitor progress against identified internal audit findings and compliance control weaknesses

Support the development of "route to green" action plans for addressing audit recommendations and process review compliance issues

 

Essential Skills & Experience

Technical Expertise

Previous experience in audit and assurance or risk management roles (internship or graduate level acceptable)

Strong understanding of process design and architecture principles

Familiarity with accounting and business processes, including auditing concepts and practices

Knowledge of third-party assurance reporting frameworks, particularly ISAE 3402

Understanding of internal control frameworks and process governance

Analytical & Communication Skills

Exceptional attention to detail with proven ability to identify control environment weaknesses

Excellent written and verbal communication skills, including report writing and presentation abilities

Strong analytical mindset with capability to provide balanced recommendations on appropriate control levels

Ability to interact effectively with senior management, clients, and staff at all organisational levels

Technical Proficiency

Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Experience with IBM Blueworks for process mapping and documentation

Strong IT literacy with ability to quickly adapt to new software platforms

Personal Attributes

Ability to work independently while managing multiple concurrent projects

Strong project management skills with consistent ability to deliver professional results on time

Intellectual curiosity and willingness to challenge existing processes

Collaborative approach with ability to work effectively across different teams and departments

Professional demeanour suitable for client-facing interactions

Location:

On-site –Birmingham, GBR, Leeds, GBR, Norfolk, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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