Junior NMCI Asset Manager (4519)at SMX(View all jobs) (https://www.smxtech.com/careers/) Point Mugu, CA SMX is looking for a Junior NMCI Asset Manager to support our government client in Point Mugu, CA. **Essential Duties & Responsibilities** + Maintain and prepare NMCI/Nautilus Pool Room assets to support NAWCWD customers, with a priority on new hires + Coordinate the full life cycle of tech refresh and direct ship assets, including logistics with ACTR, NMCI Field Services, shipping/receiving, and deployment to end users. Deployment includes first-time login, issuance, and tracking via the Navy Enterprise Tool (NET). + Ensure NET is updated accurately by directly managing entries or coordinating with NMCI POCs + Collaborate with NMCI Field Services for reimages, component installs/uninstalls, and other technical needs + Provide front-line customer support including first-time login, troubleshooting, printer connections, PIV alignment, and escalation of complex issues such as Flank Speed, data recovery, and certificate problems + Prepare and issue assets to users, including updates, reimages, and follow-ups for unclaimed equipment + Manage incoming/outgoing software installations and asset configurations + Deliver comprehensive support to NMCI/Nautilus users, minimizing downtime through troubleshooting, research, and resolution guidance + Monitor and manage spare asset inventory to balance availability with cost-efficiency + Communicate effectively throughout the deployment process with leadership, customers, and NMCI teams to minimize delays + Support VIPs with high-level troubleshooting, including data backup, transfer, and technical coordination + Pull and test system images, configure and troubleshoot assets as needed + Compile and analyze large datasets to generate clear, actionable metrics + Participate in team meetings and assist in training on new policies and procedures + Track unused assets, coordinate with users and POCs for cancellations, and work with CRuD for proper disposal of outdated or damaged equipment + **Note: There is some physical labor involved with ability to unbox and lift/stack assets** **Required Skills & Experience** + Clearance Required: Must be able to obtain and maintain a DoD Secret + 2+ years of customer service experience with excellent customer service skills is required + Proficient user of MS Office software; Excel, Word, Outlook + Excellent organizational skills and ability to multi-task + Excellent oral and written communication skills + Ability to follow established process and policies + Must be able to work very well in a team environment with good team coordination skills **Application Deadline:** 8/11/2025 \#cjpost #LI-ONSITE The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement. The proposed salary for this position is: $22.21—$34.28 USD At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification.