Kickstart Your Career as a Junior Customer Service Specialist!

 

Are you ready to begin your journey in customer service? We’re looking for a motivated and detail-oriented Junior Customer Service Specialist to join our growing team. This is a great opportunity for someone early in their career who enjoys helping others, solving problems, and working in a fast-paced, team-oriented environment. If you're a strong communicator with a proactive attitude and a desire to learn, we’d love to support your professional development and help you grow with us!

 

Location: Wrocław

Work model: Hybrid

 

 

Key responsibilities:

Communicating with Business through phone and e-mailMake use of shared mailbox for business communication and categorize and archive messages in line with guidelinesPrepare and monitor rebates calculation, comission  in time and respond promptly to customer requirementsManaging an invoice processPrepare monthly / quarterly reportsManage customer requests effectivelyBuild sustainable relationships and trust with Business through open and interactive communicationFollow customer service best practices, procedures, PPG guidelines and policies and legal requirementsMaintaining a positive, empathetic and professional attitude toward  customers at all times.Give feedback on KPI’s, team results and open actions during the weekly or monthly meeting

 

 

Qualifications:

Secondary education or higherFluency in EnglishFamiliarity with MS Office environment (Good knowledge of Microsoft Excel)Good communication skillsCooperation within the teamConscientiousnessProblem solvingOrganizational skills 

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. 
 
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
 

\nAbout us:

\n \n Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.
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\n PPG: WE PROTECT AND BEAUTIFY THE WORLD™
\n \n Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
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\n The PPG Way
\n Every single day at PPG:
\n We partner with customers to create mutual value.
\n We are “One PPG” to the world.
\n We trust our people every day, in every way.
\n We make it happen.
\n We run it like we own it.
\n We do better today than yesterday – everyday.

\n \n PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

\n \n PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
\n \n Benefits will be discussed with you by your recruiter during the hiring process.