Job Location BUCHAREST OFFICE Job Description Ready to shape consumer experiences for some of the world’s most iconic brands? Join P&G and represent leading consumer goods brands! If you’re passionate about communication, problem-solving, and creating positive consumer experiences, this role is for you! What You’ll Do + Engage & Listen: Understand consumer concerns with empathy and professionalism. + Resolve Issues: Manage complaints efficiently, collaborating with team leaders for timely solutions. + Document & Improve: Keep accurate records and suggest process improvements to enhance the consumer journey. + Follow Through: Ensure cases are resolved and consumers stay informed. + Learn & Grow: Participate in training sessions and support onboarding of new team members. Why Join Us? 🌟 Ownership from Day 1: Take responsibility for your role and make an impact immediately. 📚 Continuous Development: Access great leaders & capable colleagues, formal training, and global learning platforms. 🤝 Great Culture: Work in a dynamic, respectful environment that values individual contributions and work-family balance. 🌱 Long Term Career: We hire for a reliable career path, not just a role. What’s in It for You 💰 Competitive Pay: 9,200 RON gross/month & prorated (per worked month; plus a 13th salary & additional vacation bonus (also prorated). 🏥 Benefits: Private medical & life insurance, accident coverage, meal allowance (40 lei/day), and flexible benefits fund for wellbeing and lifestyle needs. 🏡 Hybrid Work: Flexible schedule with work-from-home options & limited work from abroad options 🤝 Extras: Fresh fruits daily, discounted company products, bridge days off, and Employee Assistance Program. The above benefits are granted under the conditions of the collective labor agreement applicable, and P&G internal policies. Job Qualifications + Minimum Bachelor’s Degree. + Excellent verbal and written communication skills in English. + Passion for consumer care and a genuine desire to help. + Team-oriented mindset with self-motivation. Application Process + Apply Online: Submit your CV through our career portal. + Assessment: You will be invited to complete an online test. Put focus and time as this can be challenging! + Screening: Our team will review your application and contact you if shortlisted. + Interviews: A written testing to assess your English language skills in practice & virtual interviews with our hiring team. We aim to keep the process transparent and efficient. You’ll receive updates at every stage. For more details check out: https://www.pgcareers.com/global/en/hiring-process About P&G We produce globally recognized brands like Ariel®, Pampers®, Gillette®, Oral-B®, Pantene®, and more. With operations in 70+ countries, we’re committed to diversity, inclusion, and equal opportunity. Learn more at http://www.pg.com. Apply now and start your journey with P&G—where your unique skills create real impact. Job Schedule Full time Job Number R000147421 Job Segmentation Entry Level Starting Pay / Salary Range 9,200.00 / month