Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.
Since 1983, Thales has been present in the Republic of Korea and have been supporting the country’s ambitions and local industry in the defence, civil aviation, and digital identity and space sectors. Headquartered in Seoul, Thales engages in providing solutions that help customers make critical decisions for domains such as air traffic management, in-flight entertainment, space and digital security. With a strategy of strong collaboration with key industrial players, Thales is helping to build local expertise in Korea by engaging in transfer of knowledge, technology and production.PURPOSE OF THE POSITION
We are seeking a dynamic and highly motivated Strategic Partnership assistant to support the Head of Samsung Business. In this role, you will act as a strategic bridge between Samsung and the global Thales organization.
You will not just be a manager; you will be a connector and a business enabler. Your mission is to navigate the internal structures of Thales (GBUs/BLs), leveraging your Thales network, French language skills to facilitate cooperation, while also ensuring rigorous business planning and maintaining high customer satisfaction.
RESPONSIBILITIES
1. Strategic Business Planning & Reporting:
2. Collaborate with relevant Global Business Units (GBUs) to monitor and analyze business performance.
3. Prepare and present periodic reports on short-term and mid-to-long-term revenue status, business forecasts, and pipeline updates for the Samsung account.
4. Customer Engagement & Satisfaction:
5. Lead Customer Satisfaction Surveys: Manage the end-to-end process of customer feedback, analysis, and follow-up actions to ensure continuous improvement.
6. Drive Customer Engagement Projects: Plan and execute initiatives to enhance the quality of the partnership and deepen the relationship with Samsung key stakeholders.
7. Strategic Liaison & Internal Navigation:
8. Act as the primary liaison between the local Samsung account team and Thales HQ/Global divisions (France), bridging cultural and communication gaps.
9. Proactively identify and engage with key stakeholders within Thales’ global organization to solve problems and speed up decision-making.
10. Executive Support:
11. Support the Head of Business in executing strategic initiatives and organizing C-level meetings/workshops. Be the central interface point between customer and Thales divisions and coordinate the actions accordingly for continuous promotion
Requirements/Qualifications
1. Experience: 3~5 years of experience in Business Development, Key Account Management, or Strategic Planning.
2. Language: Fluent in French and English is Essential. Korean speaking is preferred.
3. Thales Knowledge: Strong understanding of Thales’ organization, culture, and internal processes is highly preferred.
4. Good at reading numbers or finding messages from key figures
5. Work Flexibility: Willingness to travel domestically and internationally as required for business needs.
6. We value character and attitude as much as experience. We are looking for someone who embodies:
7. Infectious Positivity: You possess a bright, high-energy personality that lifts the spirit of the team. You approach challenges with a smile and a "can-do" attitude.
8. Intellectual Curiosity: You are genuinely curious about people, technology, and business. You love asking "why" and are eager to learn about new domains.
9. Proactive Relationship Builder: You have natural charm and excellent interpersonal skills, allowing you to build rapport instantly with anyone—from engineers to executives.
10. Resilient & Active: You are not afraid of complex organizations; you actively seek solutions and enjoy connecting the dots.
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At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.