**Introduction** We are seeking a dedicated Order Management Specialist to join our team. The ideal candidate will have a strong understanding of order management processes and a proficiency in French. The Order Management team in Krakow is responsible for handling orders for medicines used to treat specific difficult-to-cure diseases. The precision and speed in processing these orders are crucial due to the nature of the medicines and the diseases they are intended to treat. This role offers an exciting opportunity to work with a global team, contributing to IBM's digital transformation and order management processes. If you are a detail-oriented professional with a passion for order management and a strong command of French, we would love to hear from you. **Your role and responsibilities** * Order management scope, * Processing requests received from Affiliates, * Processing orders, credit/debit notes, * Resolving queries, * Supporting Affiliates (ex. preparing reports) * Ad hoc requests from Team Leader or Manager **Required technical and professional expertise** * French (B2/C1) * English (B1/B2) * good organization, * team player IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.