**Introduction** **Your role and responsibilities** The Jr. Identity & Access Management Specialist (IAM) will be responsible for assisting in manual user lifecycle management for in-scope systems using a multi-tier request processing and fulfillment model. This role will involve managing in-scope RACF profiles and policies, administering and enhancing authentication services, including technologies such as CyberArk, Saviynt, OKTA, or others. Key responsibilities include: * Assisting in the administration of access roles and policies. * Managing Access Management Platforms such as OKTA, Microsoft Entra ID, Ping, etc. * Collaborating with the team to ensure accurate information is provided by all channels, such as Architect, Deployment, PMO, etc. * Performing troubleshooting when components fail, or users report troubles using the AM solution. **Required technical and professional expertise** * Knowledge of relevant technologies such as Windows Server, Active Directory, LDAP, MFA. * Experience working with authentication services, user lifecycle, and policy management. * Understanding of Authentication Protocols such as OAuth, SAML, LDAP. * Experience performing troubleshooting activities on IT environments. * Strong communication and interpersonal skills. * Knowledge in IT Security. * Fluent in English. **Preferred technical and professional experience** * More than 1 year of experience working with Active Directory, Windows Server, Azure AD. * More than 2 years of experience working with IAM technologies such as CyberArk, Savyint, Sailpoint, or OKTA. * IAM vendor certification, i.e., CyberArk Defender, OKTA Certified Professional, SailPoint IdentityIQ Associate, or any other IAM vendor certification. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.