Job Description Insight Global is seeking a Joint Use Coordinator based in Maitland, FL. This individual will be responsible for managing and resolving customer complaints, as well as compiling detailed reports on those issues for both internal teams and external partners. This role involves a blend of office work and field visits, so candidates must be comfortable splitting their time between the office and various customer sites. The coordinator will gather information, investigate inquiries, and create clear, accurate reports to support timely resolution. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 1+ in a customer facing position in the field Computer literacy Experience in a role that required little supervision Property Management experience Construction or utility experience