The Role

As an Analyst within the GDC, you will contribute as part of a team involved in several activities to support our international benefits offerings.

The ideal candidate will be detail-oriented and have excellent data entry and manipulation skills.  Also, exposure or background in the benefits brokerage / insurance administration work is required. The position would also require project management skills and some people management skills.

You will have the opportunity to:

Enhance your technical knowledge of benefits plans around the world Enhance data, process and project management skills

Key Activities

Ability to translate or read emails, tasks, systems in Japanese Language Data management and reporting activities Data entry activities in Japanese Language Administrative onboarding of new clients Perform data validation and processing work using agreed upon tools, standards and techniques Support the production of benefits plan design and reporting publications in Japanese Language Process, project and transaction management Support contract renewal activities Collect, validate and clean benefits enrolment and eligibility data Assist with enrolment processes and ensure beneficiary data is updated Monthly reconciliation of commissions and perform commission estimates Setting up client premium invoices Support claims management  Support benefit audit processes Support interactions between clients, WTW and insurance vendors

Performance Objectives: 

Excellence

Apply practice specific technology and provide high quality services to internal and external Willis Towers Watson clients Perform data entry and validation, processing work using agreed upon tools, standards and techniques, including self-checking work and following review processes Significant attention to detail and excellent data manipulation skills Provide input on product and process improvements

People

Build relationships internally and collaborate effectively on teams both in the office and virtually across regions Demonstrate natural ease and effectiveness when dealing with associates in other Willis Towers Watson offices

Clients

Work with Team Leader to ensure that each project is completed on time and meets quality standards Respond to all requests and communications effectively and efficiently Increase efficiency within client teams by identifying ways to improve processes

Financial

Meet productivity goals  Monitor project progress, developing solutions for overcoming obstacles Maintaining accurate time records

The Requirements:

Bachelor’s degree or college undergraduate is required, preferably in a program with heavy emphasis on mathematics or business.  Previous benefits or insurance experience a plus Proficiency in Japanese language is required (Good written and communication skill) Experience with data entry, validation and manipulation (advanced Excel skills are essential) Proficiency in English language is required (Good written and communication skill) Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint) Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the data’s applicability/accuracy for the designated purpose  Ability to ask the right questions and seek help where appropriate Sense of accountability; owning one’s work and taking pride in it Collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate  Structured problem solving and analytical thinking  Continuous improvement mindset – increasing task efficiency and effectiveness with each product or service repetition  Strong client service orientation  Strong client relationship, interpersonal and team skills Proficiency in English required, good written and communication skills Able to work shift hours

WTW is an Equal Opportunity Employer