Work where every moment mattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the system The Senior Network Engineer is responsible for the planning and engineering of the organizations network infrastructure Responsibilities includeThe design and implementation of network hardware and firewallsManages or consults on complex projects as the top level contributorspecialistProvides direction and leadership to the Network Engineers on Network Engineering and Operations teamsWorks closely with other technical resources such as Systems Engineering Database Administrators Integrators and applications technical support personnelMay be responsible for scheduling the Network Engineering resourcesMay be responsible for monitoring selected project schedulesThe Senior Network Engineer demonstrates expertise in a variety of concepts practices and procedures relating to the field of Information Technology The Senior Network Engineer relies on extensive experience and judgment to plan and accomplish assigned objectivesA wide degree of creativity and latitude is expected in this positionThe Senior Network Engineer II reports to the Manager of Network EngineeringThis role is regarded as a technical expert responsible for representing ITS in project discussions at their early conception Specifically The Senior Network Engineer II will work with the various business unitsrsquo representatives at the various hospitals or affiliates to gather their requirements for new upcoming initiatives to then translate those requirements into technical solutions These solutions must meet the objectives of the business while ensuring compliance with ITS standards of security and manageabilityThe Senior Network Engineer will be an active member of the IT Change Advisory Board Downtime committee the IT Configuration Control Board and the IT Incident Review Board KEY ACCOUNTABILITIESmiddot Assist with the development and mentoring of Network Engineers at all levelsmiddot Lead or participate in multiple projects in accordance with institutional and departmental goalsmiddot Coordinate the overall design and deployment of the technical environment including routers switches firewalls VPNs and various analysis toolsmiddot Oversee and participate in the ongoing maintenance and planning of the network environment as well as all related infrastructuremiddot Provide clear vision leadership and evaluation of emerging technologies and solutions and how they relate to a healthcare environmentmiddot Responsible for creating and maintaining the design and architecture of the network environmentmiddot Participate in the development of schedules priorities and determination of time lines and resourcesmiddot Develop and maintain a program of proactive network administration including but not limited to a system of updates upgrades and fixes system enhancements log monitoring and system hardeningmiddot Escalation resource to troubleshoot and repair all network related problems in a timely mannermiddot Maintain all documentation including appropriate configuration backupsmiddot Help all departments in assuring that the highest level of customer satisfaction is maintained at all timesmiddot Provide training and project handoff to the Network Operations teammiddot Maintain the highest level of integrity and professionalism in the Network Engineering departmentmiddot Assist in developing ways to reduce the amount of incoming technical support requestsmiddot Other job duties as assignedWork where every moment mattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the system The Senior Network Engineer is responsible for the planning and engineering of the organizations network infrastructure Responsibilities includeThe design and implementation of network hardware and firewallsManages or consults on complex projects as the top level contributorspecialistProvides direction and leadership to the Network Engineers on Network Engineering and Operations teamsWorks closely with other technical resources such as Systems Engineering Database Administrators Integrators and applications technical support personnelMay be responsible for scheduling the Network Engineering resourcesMay be responsible for monitoring selected project schedulesThe Senior Network Engineer demonstrates expertise in a variety of concepts practices and procedures relating to the field of Information Technology The Senior Network Engineer relies on extensive experience and judgment to plan and accomplish assigned objectivesA wide degree of creativity and latitude is expected in this positionThe Senior Network Engineer II reports to the Manager of Network EngineeringThis role is regarded as a technical expert responsible for representing ITS in project discussions at their early conception Specifically The Senior Network Engineer II will work with the various business unitsrsquo representatives at the various hospitals or affiliates to gather their requirements for new upcoming initiatives to then translate those requirements into technical solutions These solutions must meet the objectives of the business while ensuring compliance with ITS standards of security and manageabilityThe Senior Network Engineer will be an active member of the IT Change Advisory Board Downtime committee the IT Configuration Control Board and the IT Incident Review Board KEY ACCOUNTABILITIESmiddot Assist with the development and mentoring of Network Engineers at all levelsmiddot Lead or participate in multiple projects in accordance with institutional and departmental goalsmiddot Coordinate the overall design and deployment of the technical environment including routers switches firewalls VPNs and various analysis toolsmiddot Oversee and participate in the ongoing maintenance and planning of the network environment as well as all related infrastructuremiddot Provide clear vision leadership and evaluation of emerging technologies and solutions and how they relate to a healthcare environmentmiddot Responsible for creating and maintaining the design and architecture of the network environmentmiddot Participate in the development of schedules priorities and determination of time lines and resourcesmiddot Develop and maintain a program of proactive network administration including but not limited to a system of updates upgrades and fixes system enhancements log monitoring and system hardeningmiddot Escalation resource to troubleshoot and repair all network related problems in a timely mannermiddot Maintain all documentation including appropriate configuration backupsmiddot Help all departments in assuring that the highest level of customer satisfaction is maintained at all timesmiddot Provide training and project handoff to the Network Operations teammiddot Maintain the highest level of integrity and professionalism in the Network Engineering departmentmiddot Assist in developing ways to reduce the amount of incoming technical support requestsmiddot Other job duties as assignedQUALIFICATIONS Education Experience Additional Skills Requirementsmiddot Bachelorrsquos degree in IT related field preferred and a minimum of yearsrsquo hands on experiencemiddot Cisco CCNA certification or better preferredbull Strong Cisco routing and switching skills for LAN and WAN networksbull Configuration experience desired using Cisco IOS IOS XE ACI and NX OSbull Competency in IPv in addition to routing protocols such as BGP and OSPFbull Switching knowledge using VLANS VTP STP UDLD CDPLLDP etcbull Cisco wireless LAN using controller based solutionsbull Cisco ASA and Meraki for remote access and VPNbull Knowledge of Checkpoint Fortinet and Palo Alto firewallsbull Network management and network analysis platforms such as Solarwinds Extrahop Cisco Primebull Familiar with Ethernet standards and fiber connectivity typesbull In depth knowledge of the OSI TCPIP modelbull A broad and deep understanding of information technologies and how to leverage them as solutions to business requirementsbull Ability to conduct research into network equipment issues standards and productsbull Demonstrated experience knowledge and understanding of production environmentsbull Ability to work both independently and within a team environmentbull Strong analytical and problem solving capabilitiesbull Ability to prioritize and execute tasks in a high pressure environmentbull Strong customer service orientationbull Good judgment integrity and confidentialitybull Strong written and oral communication skillsbull Ability to appropriately handle stressful situations critical deadlines and a customer base with both high service level expectations and technical sophisticationbull Availability to work nights and weekends during unplanned outages and other special circumstances with accountabilitymiddot Ability to travel as required within CT MA or RIbull Availability to respond to severe incident escalation by on call managerbull Healthcare experience desirablebull Healthcare experience preferredmiddot Ability to maintain records and filing systemsmiddot Ability to multi taskmiddot Must speak fluent Englishmiddot Ability to work independentlymiddot Process improvement and quality skillsmiddot Project management skillsSUPERVISORY BUDGET RESPONSIBILITIESmiddot No fiscal responsibilitymiddot No supervisory responsibility ORGANIZATIONAL COMPETENCIESmiddot Attends all mandatory education and training programs including department specific and can describe hisher responsibilities related to general safety and regulatory compliance as well as department safety and specific job related hazardsmiddot Maintains all required CEUs for certifications and licensuremiddot Follows the hospital exposure control plansbloodborne and airborne pathogensmiddot Attire is professional neat clean and appropriate for the work environment according to the HHC andor Department Appearance Policy and a high standard of personal cleanliness is maintainedmiddot Reports to work on time and meets acceptable standard for attendance based upon the department attendance policyWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment QUALIFICATIONS Education Experience Additional Skills Requirementsmiddot Bachelorrsquos degree in IT related field preferred and a minimum of yearsrsquo hands on experiencemiddot Cisco CCNA certification or better preferredbull Strong Cisco routing and switching skills for LAN and WAN networksbull Configuration experience desired using Cisco IOS IOS XE ACI and NX OSbull Competency in IPv in addition to routing protocols such as BGP and OSPFbull Switching knowledge using VLANS VTP STP UDLD CDPLLDP etcbull Cisco wireless LAN using controller based solutionsbull Cisco ASA and Meraki for remote access and VPNbull Knowledge of Checkpoint Fortinet and Palo Alto firewallsbull Network management and network analysis platforms such as Solarwinds Extrahop Cisco Primebull Familiar with Ethernet standards and fiber connectivity typesbull In depth knowledge of the OSI TCPIP modelbull A broad and deep understanding of information technologies and how to leverage them as solutions to business requirementsbull Ability to conduct research into network equipment issues standards and productsbull Demonstrated experience knowledge and understanding of production environmentsbull Ability to work both independently and within a team environmentbull Strong analytical and problem solving capabilitiesbull Ability to prioritize and execute tasks in a high pressure environmentbull Strong customer service orientationbull Good judgment integrity and confidentialitybull Strong written and oral communication skillsbull Ability to appropriately handle stressful situations critical deadlines and a customer base with both high service level expectations and technical sophisticationbull Availability to work nights and weekends during unplanned outages and other special circumstances with accountabilitymiddot Ability to travel as required within CT MA or RIbull Availability to respond to severe incident escalation by on call managerbull Healthcare experience desirablebull Healthcare experience preferredmiddot Ability to maintain records and filing systemsmiddot Ability to multi taskmiddot Must speak fluent Englishmiddot Ability to work independentlymiddot Process improvement and quality skillsmiddot Project management skillsSUPERVISORY BUDGET RESPONSIBILITIESmiddot No fiscal responsibilitymiddot No supervisory responsibility ORGANIZATIONAL COMPETENCIESmiddot Attends all mandatory education and training programs including department specific and can describe hisher responsibilities related to general safety and regulatory compliance as well as department safety and specific job related hazardsmiddot Maintains all required CEUs for certifications and licensuremiddot Follows the hospital exposure control plansbloodborne and airborne pathogensmiddot Attire is professional neat clean and appropriate for the work environment according to the HHC andor Department Appearance Policy and a high standard of personal cleanliness is maintainedmiddot Reports to work on time and meets acceptable standard for attendance based upon the department attendance policyWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment