Work where every moment matters Every day approximately Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have ourownidentity with a unique payroll benefits performance management system service recognition programs and other common practices across the system Position Summary The Ambulatory Application Analyst works under the direction of the applicationrsquos team lead to design build test clinical systems They support workflow analysis design and build sessions with subject matter experts physicians nursing and other ancillary services personnel They complete in depth and precise investigation and documentation of operational specifications and application functionality to deliver expected outcomes Attention to detail is a critical skill for this position Successful candidates enjoy helping other users learn and adopt usage of the application This position is part of an on call rotationPosition ResponsibilitiesFacilitates the design development system configuration implementation and support of information systems for the organizationUnderstands the operational issues within their application area well enough to represent their userrsquos needsPlanning development training implementation and evaluation of application functionalityTroubleshoot research and solve technically challenging problems and customer issuesProvides on call support to customersMay support multi specialty services lines and Epic Applications including OncologyBeacon or TransplantPhoenixWorking with the team and key customers to ensure appropriate development training and implementation of application functionalityCollaborates and consults with application director project manager Informatics and other team leaders to coordinate activitiesAnalyzes workflow and translates into application configurations to ensure consistent system designParticipate actively in weekly team meetings to discuss team and project related activities issues change communications and updates Coordinates vendor support for functional and technical support of assigned areas as needed Assists in the development and documentation of internal policies and procedures that will be used in conjunction with the applicationBuilds effective relationships and communication with clinical and business partners through all the phases of the projects to support completing projects goalsContributes in the preparation and execution of testing scripts and materials and performs unit system and integrated testing tasksDocuments and maintains all required system design and build documents and configure system accordinglyPerforms other tasks and duties as assignedWork where every moment matters Every day approximately Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have ourownidentity with a unique payroll benefits performance management system service recognition programs and other common practices across the system Position Summary The Ambulatory Application Analyst works under the direction of the applicationrsquos team lead to design build test clinical systems They support workflow analysis design and build sessions with subject matter experts physicians nursing and other ancillary services personnel They complete in depth and precise investigation and documentation of operational specifications and application functionality to deliver expected outcomes Attention to detail is a critical skill for this position Successful candidates enjoy helping other users learn and adopt usage of the application This position is part of an on call rotationPosition ResponsibilitiesFacilitates the design development system configuration implementation and support of information systems for the organizationUnderstands the operational issues within their application area well enough to represent their userrsquos needsPlanning development training implementation and evaluation of application functionalityTroubleshoot research and solve technically challenging problems and customer issuesProvides on call support to customersMay support multi specialty services lines and Epic Applications including OncologyBeacon or TransplantPhoenixWorking with the team and key customers to ensure appropriate development training and implementation of application functionalityCollaborates and consults with application director project manager Informatics and other team leaders to coordinate activitiesAnalyzes workflow and translates into application configurations to ensure consistent system designParticipate actively in weekly team meetings to discuss team and project related activities issues change communications and updates Coordinates vendor support for functional and technical support of assigned areas as needed Assists in the development and documentation of internal policies and procedures that will be used in conjunction with the applicationBuilds effective relationships and communication with clinical and business partners through all the phases of the projects to support completing projects goalsContributes in the preparation and execution of testing scripts and materials and performs unit system and integrated testing tasksDocuments and maintains all required system design and build documents and configure system accordinglyPerforms other tasks and duties as assignedPosition QualificationsBachelorrsquos degree or equivalent knowledge and skills obtained through a combination of education training and experience in a HealthCare environment requiredFour years of experience in clinical applications experience requiredExperience in clinical information system management in an acute or ambulatory care setting preferredEpic Ambulatory certification preferredMust be willing to attend required Epic training at the Epic training centerThe Ambulatory Analyst will exhibit the following qualitiesProven ability to successfully work in a matrix team environment that presents significant change and tight timelinesConducts themselves according to Hartford Healthcare values Caring Excellence Safety and IntegrityAre well respected within the organization and maintains a positive attitudeApproach problems constructively by focusing on how to move the project forward explores and analyzes alternativesProponent for change and demonstrates a continuous improvement mindset ingenuity and innovative thinking and organizational skillsStrong communication and organizational skills with the ability to influence others within their sub team in addition to the broader program team while maintaining a strong focus on achieving resultsThe Ambulatory Analyst will exhibit the following organizational competenciesAttends all mandatory education and training programs including department specific and can describe hisher responsibilities related to general safety and regulatory compliance as well as department safety and specific job related hazardsAttire is professional neat clean and appropriate for the work environment according to the HHC andor Department Appearance Policy and a high standard of personal cleanliness is maintainedReports to work on time and meets acceptable standards for attendance based upon the department attendance policyCommunicates messages clearly and conciselyAbility to maintain confidentiality exercise discretion and sound judgmentMust be willing to learn new technologies and techniquesMust be willing and able to come to work in adverse weather conditionsTravel to locations within Connecticut and surrounding States will be requiredWe take great care of careers With locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentPosition QualificationsBachelorrsquos degree or equivalent knowledge and skills obtained through a combination of education training and experience in a HealthCare environment requiredFour years of experience in clinical applications experience requiredExperience in clinical information system management in an acute or ambulatory care setting preferredEpic Ambulatory certification preferredMust be willing to attend required Epic training at the Epic training centerThe Ambulatory Analyst will exhibit the following qualitiesProven ability to successfully work in a matrix team environment that presents significant change and tight timelinesConducts themselves according to Hartford Healthcare values Caring Excellence Safety and IntegrityAre well respected within the organization and maintains a positive attitudeApproach problems constructively by focusing on how to move the project forward explores and analyzes alternativesProponent for change and demonstrates a continuous improvement mindset ingenuity and innovative thinking and organizational skillsStrong communication and organizational skills with the ability to influence others within their sub team in addition to the broader program team while maintaining a strong focus on achieving resultsThe Ambulatory Analyst will exhibit the following organizational competenciesAttends all mandatory education and training programs including department specific and can describe hisher responsibilities related to general safety and regulatory compliance as well as department safety and specific job related hazardsAttire is professional neat clean and appropriate for the work environment according to the HHC andor Department Appearance Policy and a high standard of personal cleanliness is maintainedReports to work on time and meets acceptable standards for attendance based upon the department attendance policyCommunicates messages clearly and conciselyAbility to maintain confidentiality exercise discretion and sound judgmentMust be willing to learn new technologies and techniquesMust be willing and able to come to work in adverse weather conditionsTravel to locations within Connecticut and surrounding States will be requiredWe take great care of careers With locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment