Quezon City, PHL
3 days ago
IT Vendor Analyst
This is an exciting opportunity to join the GWAM IT Vendor Management Team as an **IT Vendor Analyst** with a strong development background. In this role, you will contribute to our mission by managing strategic vendor relationships while also delivering innovative solutions using PowerBI, Microsoft Power Platform, and GenAI. You will gain exposure to cross-functional teams, drive process improvements, and help shape the future of intelligent automation and data-driven decision-making. **Position Responsibilities:** + Lead and manage strategic vendor partnerships to ensure cost-effective, innovative, and high-performing engagements, while overseeing vendor-supported implementations across GWAM Tech to align with IT strategy. + Establish and lead processes for effective vendor operations, including invoicing through Shared Services, coordination with Accounts Payable and Finance, SOW generation and approval, contract creation and renewals, and maintaining the preferred vendor list with a focus on consolidation opportunities. + Collaborate with Procurement, Legal, and IT stakeholders to ensure business needs are accurately reflected in contracts and Statements of Work (SOWs) and represent GWAM IT in enterprise-wide contract governance processes. + Monitor and optimize vendor performance through regular reviews, ensuring contractual compliance and service excellence, while acting as a change and communication champion for the GWAM IT Vendor Management Office. + Design, develop, and deploy scalable, user-friendly solutions using GenAI (Copilot), PowerBI, Power Apps, and Power Automate, while partnering with business units and continuously exploring emerging technologies to enhance business outcomes. **Required Qualifications:** + 2 – 3 years of experience in Project Management or Business Analysis. + 3+ years in a large corporate environment, preferably in Financial Services - experience with PowerBI, Power Apps, and Power Automate, and GenAI tools (e.g., Copilot) + Bachelor’s Degree in Business, Information Technology, or related field. + Strong influencing and relationship-building skills across all organizational levels. + **_Work location: Quezon City, following a hybrid setup with night shift schedule_** **Preferred Qualifications:** + Strong verbal and written communication skills with high attention to clarity and detail; highly customer-focused, accountable, and composed under pressure + Effective team player with the ability to work independently, collaborate when needed, and adapt quickly to changing priorities + Excellent troubleshooting, diagnostic, and problem-solving skills, with a solid understanding of system platforms and interactions + Strong organizational, planning, and time management skills, with familiarity in project management principles, ITIL practices, and Agile methodologies + Intermediate proficiency in Microsoft tools including SharePoint Online, Excel, PowerPoint, Power Apps, Power Automate, and PowerBI **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido
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