Seattle, WA, USA
11 days ago
IT - Test Engineer | Infrastructure-Contact Center | Unified communications, Global messaging, mobility
Job Seekers, Please send resumes to resumes@hireitpeople.com

Must have skills:

in-depth knowledge area of specialization in Mobile Wireless, Cisco Mobility solution offerings, 4G/5G technologies, EPC (SAEGW, PCRF), Architecture, Design and emerging technologies.

Nice to have skills:

Working experience on Cisco products

Detailed Job Description:

You will provide a consultative relationship with the customer and collaborates with Business Entities to develop customer focused architectures driving industry - wide innovation. You will explain features and benefits to customers, designing and configuring product solution offers to meet T-Mobile’s specific needs Utilize in-depth knowledge of baseline area of specialization which may include Mobile Wireless, Cisco Mobility solution offerings, 4G/5G technologies, EPC (SAEGW, PCRF), Architecture, Design and emerging technologies You will work on Mobility-focus applications, but the underlaying platform consists of state of the art Cloud Native technologies such as Kubernetes, Docker, Rook, Cloud artifacts. Innate crisis management skills and the tenacity to handle critical customer issues You will manage the issues/customers by setting expectations and meeting/exceeding those expectations to achieve the highest level of customer satisfaction You will transfer this skill in order to mentor colleagues and/or customers via presentations or documentation (technical tips, etc...) You are dedicated to resolving complex technical problems, multitasking, and being a customer advocate to achieve customer success You have experience interacting with customers in a client facing role with excellent verbal and written communication abilities You can resolve problems, determine root cause, and deliver known solutions with a high level of customer satisfaction You will be identifying top opportunities and design top-down future state architectures and associated Cisco technical strategy. You will build creative architectural solutions to take on customer business problems.

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? Yes

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