At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. **Job Summary** Iron Mountain is seeking a motivated IT Technician to join our Information Technology team. In this role, you will be responsible for the end-to-end maintenance, repair, and security of our hardware systems and computer networks to ensure peak operational performance. You will join a dedicated technical team focused on driving organizational innovation and embedding consistent global IT processes. **What You’ll Do** In this role, you will: + **Maintain System Integrity:** Troubleshoot, diagnose, and repair desktops, laptops, and servers to provide fully operational hardware and software environments. + **Collaborate on Asset Lifecycle:** Partner with internal stakeholders to manage inventory levels and execute secure data sanitization in compliance with regulatory standards. + **Ensure Operational Excellence:** Implement routine system updates, patch management, and preventative health checks to minimize downtime and adhere to security policies. **What You’ll Bring** The ideal candidate will have: + 2+ years of experience in an IT helpdesk or technician role. + Strong knowledge of hardware technology, including servers, PC desktops, printers, and data sanitization concepts. + Proven ability in analytical problem-solving and providing user-friendly technical support. + University degree or diploma, a valid Heavy Rigid (HR) driving license, and Australian Citizenship. **What We Offer (Benefits)** + **Location:** Canberra + Competitive compensation and benefits aligned with the experience. + Generous paid time off and holidays. **Call to Action** Ready to help us innovate? **Click "Apply" today** to start your journey with Iron Mountain and power the future of information management! Category: Information Technology Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE **Requisition:** J0092610