**Job Title:** IT Systems Analyst (Remote, US) **Pay Range:** $82,649 - $123,148 **Savers Benefits** Geographic & job eligibility rules may apply **Healthcare Plans** + Comprehensive coverage (medical/dental/vision) at a reasonable cost + Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) **Paid Time Off** + Sick Pay + Vacation Pay - Approximately 2 weeks + 6 paid holidays plus 1 to 2 additional floating holidays **Team member discounts** + Up to 50% off store merchandise **Flexible spending accounts** + Use pre-tax dollars for eligible health and day care expenses **Employee Assistance Program (EAP)** + A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance **Retirement Plan** + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. **Life insurance** + Company provided peace of mind and the option to purchase a supplemental plan **Additional Benefits** + Annual Bonus + Performance Merit Increases + Disability Insurance + Parental Leave **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com. _Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._ **What you can expect** **:** + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. **What you get:** Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. **What** **you’ll** **be working on:** We are seeking a highly analytical and detail-oriented IT Systems Analyst supporting M365 to join the Savers IT team. This role bridges the gap between business needs and technological solutions by analyzing systems, gathering requirements, and ensuring software and infrastructure meet organizational goals. The IT Systems Analyst will play a key role in enhancing IT systems, improving user experience, and driving process efficiency. This role combines light development, technical coordination, incident management, and Agile delivery support, and reports to the Manager, Software Engineering. **What you have:** + Collaborate with business stakeholders to gather, analyze, and document system requirements. + Evaluate current systems and recommend improvements, integrations, or replacements + Translate business needs into functional and technical specifications for development teams. + Work closely with developers, testers, and project managers to ensure accurate implementation of solutions. + Conduct system testing and validation to ensure requirements are met. + Troubleshoot and resolve system issues, acting as the first point of contact for escalation. + Maintain system documentation, user manuals, and training materials. + Monitor system performance and generate reports to guide business decision-making. + Ensure system security, data integrity, and compliance with IT policies. **Required Knowledge, Skills, and Abilities:** + Strong knowledge of SharePoint Online, Teams, and Power Platform (Power Apps, Power Automate) + Experience analyzing workflows and optimizing business processes using Microsoft 365 + Solid understanding of security and permissions within the Microsoft 365 ecosystem + Excellent communication and documentation skills; ability to translate technical concepts to non-technical audiences + Proven ability to manage multiple priorities and collaborate across cross-functional teams + High attention to detail and analytical thinking + Experience supporting organizational change management and adoption for Microsoft 365 rollouts (preferred) + Familiarity with Microsoft Graph API, Azure AD, and integration with third-party tools (preferred) + Working knowledge of Dataflows and Power Platform Administration (preferred) **Minimum Required Education, Training and Experience:** + Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent combination of relevant education, knowledge, and experience. + 3+ years of experience as a Systems Analyst or in a similar role **FLSA:** Exempt **Travel:** Occasional travel required to Bellevue Office **Work Type/Location:** Remote, USA Savers is an E-Verify employer