Pay Range:

Pay Range:$38.93 - $54.76

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

The System Administrator II will be responsible for managing and supporting the Virtualization, Storage, Active Directory, Database, Backup, Server environment, Cloud, and SaaS solutions. The successful candidate must work independently and as part of a multi-disciplinary team, quickly learn new technologies, and adapt to new ideas and methodologies. This position participates in the critical system support structure with other IT departments and has shared leadership responsibility for coordinating technical standards and activities in support of business and clinical systems. The role requires a high degree of autonomy and self-direction once assigned work.

Accountabilities

Support the technical environment for business and clinical systems, including:

Virtualization using Nutanix AHV

Disaster Recovery using both High Availability and Backup/Restore technology

Managing Active Directory and Group Policy

Administering Windows Server and IIS

Databases, including Microsoft SQL Server, Postgres, MySQL

Manage Cloud and SaaS solutions

Administer Entra AD

Administer Office 365

Executing project-related tasks

Participate and occasionally lead in team meetings, team-building activities, and other opportunities to strengthen the department.

Actively maintain education and cross-training on IT Infrastructure areas of expertise.

Prepare, lead, and attend training when available and appropriate.

Develop and maintain standards for the technical environment and create documentation for processes and procedures.

Develop automation using PowerShell to streamline and improve processes.

Troubleshoot and resolve hardware, software, and networking issues as they arise.

Monitor system performance and work to optimize the environment to ensure high levels of user productivity.

Exhibit excellent communication and interpersonal skills, a professional business manner, and the ability to interact with people of differing professional levels.

Assist management in identifying opportunities for process improvement within the department.

Maintain detailed and accurate records related to endpoint management.

Create, follow, and maintain documentation and checklists to ensure efficiency and consistency.

Familiar with enterprise-grade system monitoring technologies.

Familiar with Citrix Virtual Apps and Desktops.

Occasional after-hours work when needed, which can include weekends, holidays, or non-standard business hours.

Other responsibilities as assigned.

Position Qualifications

Education

High School Diploma and demonstrates the knowledge, skill, and ability to perform the key responsibilities of the position.

BS in Information Systems or related field preferred

Microsoft MCSA / MCSE preferred

Experience

8-10 years’ work experience managing Windows systems. 

Knowledge, Skills, and Abilities

Working knowledge of office automation products and computer peripherals, like printers and scanners.

Highly proficient with Active Directory, DHCP, and DNS.

Knowledge of several of the following: enterprise anti-virus, enterprise backup systems, enterprise monitoring/reporting systems, converged infrastructure management.

Demonstrated work in hands-on configuration, maintenance, and direct responsibility for enterprise IT systems, with preference for a Health Care environment

Familiarity with ITIL, HIPAA, HITECH, and other standards applicable to Health Care IT.

Highly proficient with the two most recent versions of Microsoft Server Operating Systems.

Familiar with PowerShell.

Travel Required:

Frequent travel to locations in Southeast Alaska.

Required Certifications:

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!