Escazú, CRI
23 hours ago
IT Systems Administrator 4
I&O Network Services part of Emerson’s Global Enterprise IT Organisation is looking to recruit a Firewall Engineer focused on the Palo Alto Platform. I&O Network Services design and operate our Wide Area Network, External Connectivity, Wireless and Data Switching environments. Over the past few years, the number of Firewalls we maintain, and associated rulesets has continued grow, particularly cloud and internal segmentation. Merger and acquisition activity is also driving the requirement of a dedicated firewall engineer. This role will be focused on ensuring all our firewalls are operationally maintained to a standard and rulesets are aligned to support a divestiture project, operationally. This includes understanding the interactions between the core network, data center, and cloud firewalls and the underlying connectivity back into Emerson. **In This Role, Your Responsibilities Will Be:** + Works on project related efforts to implement ruleset changes and configurations in relation to our firewall environment in conjunction with a dedicated divestiture effort. + Cloud firewall experience will be necessary to support the build of new virtual firewalls in a cloud service provider and management platform. + Acts as a lead and subject matter expert for security technologies within the group as assigned to the project. + Determines and implements new methods and procedures for cloud and on‑premises firewall environments. + Acts as interface between Service Engineering and Service Operations ensuring the firewall environment is capacity planned and proactively monitored to maximize availability. + Applies deep professional knowledge, company objectives, and security principles to develop, refine, and troubleshoot complex firewall rulesets. + Interfaces with Security Operations and CIRT to integrate security relevant logs and information into our monitoring and detection platforms. + Drives security best practices, efficiency, and performance initiatives that improve and complement the existing security design in regard to firewall capabilities + Reviews work upon completion to ensure alignment with departmental objectives and enterprise security standards. + Analyzes and resolves complex scenarios involving multi-cloud deployments, segmentation, and multi-vendor connectivity. **Fourth Level Support** + Provides 4 th level support to project escalations and drives these to resolution. + Works on chronic problems, determining root cause and remediation actions. **Who You Are:** You anticipate customer needs and provide services that are beyond customer expectations. You experiment with a wide range of existing technologies while applying new and emerging options that can enhance organizational outcomes. You try multiple varied approaches to innovative ideas. **For This Role, You Will Need:** + BA/BS in Information Systems or 8 years of related experience equivalent work experience + Includes the minimum of 5+ years of experience in network and firewall design, implementation, and operations **Preferred Qualifications That Set You Apart:** + Excellent Communication and Teamwork skills + Advanced English language skills (verbal, reading, writing, understanding) + Experience of working in a global environment essential + Process Discipline and Documentation skills essential + Minimum of five years’ experience in the design, implementation, and operation of networks, including firewalling + Experience with cloud networking, in particular Azure, AWS, and OCI + Experience with Cisco VPN routers and connectivity to 3 rd party vendor devices + Experience with an Enterprise Firewall Platform, Palo Alto preferred, Fortigate a plus + Experience with a Firewall Assessment Tool such as Firemon preferred but not essential + Experience with Service Now and its change management system preferred but not essential + Experience with SIEM tools, Splunk/Logscale experience is preferred **Our Culture & Commitment to You:** At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave. **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! **No calls or agencies please.** **Requisition ID** : 26002495 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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