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Job Description
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CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
About Domain
Domain is a leading property technology and services marketplace that is home to one of the largest portfolios of property brands in Australia, including the Domain, Allhomes and Commercial Real Estate (CRE) platforms. In 2025, Domain became part of CoStar Group (NASDAQ: CSGP), a global leader in commercial real estate information, analytics, online marketplaces and 3D digital twin technology. Together, Domain and CoStar Group is dedicated to digitising the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.
The role of an Engineer is pivotal in supporting the delivery of our Domain Strategy by driving innovation and ensuring the development of high-quality software solutions. By leveraging advanced technical skills and a deep understanding of ITIL and Delivery principles, the Engineer is at the forefront of how our Technology Team supports our internal customers. Handles and triages service requests, works to resolve incidents, identifies problems and implements changes. Working as part of a collaborative and integrated team both onshore and offshore.
In addition to technical expertise, the Engineer plays a crucial role in terms of fostering a culture of continuous improvement and Engineering excellence. The Engineer also collaborates closely with cross-functional teams, including product management, to ensure that solutions are delivered securely focusing on customer value and business needs.
Responsibilities:Confidence in handling stressful situationsA demonstrated drive to continually learn, grow, and improveExcellent customer service and multi-tasking skillsIT Support experience with the following:Windows OS device support & managementApple iOS and Android mobile device support & managementWorking knowledge of IAM (Identity and Access Management) and SSO tools such as Entra ID, PingID, OneLogin, and OktaGoogle workspace AdministrationMicrosoft ExchangeOwn, create and or improve processes and procedures enabling best practicesBuild, maintain and grow internal relationships, drive deliverables and outcomes andGain exposure to some of the complex tasks with the help of Senior Engineers and Support Staff.Basic QualificationsExceptional (English) written and verbal communication skillsGreat practical troubleshooting skills in hardware, applications, databases, networks, and a diverse array of technologiesUnderstanding ITIL PrinciplesEnd to End Delivery Models (Agile)Experience with either highly trafficked customer-facing systems and or environmentsExperience working with Tech leads to optimise delivery practices and processesExperience working with the common Cloud Platforms such as AWS, Azure, and/or GCP, SaaSStrong familiarity with AD, DNS, DHCP, Group Policy, Files / Storage management.A working understanding of basic TCP/IP networking including VLANsBasic understanding of ZTNA and MDMsAbility to administer and support Windows Servers including AD, DNS, DHCP, Group Policy, Files & storage management Experience working in cross functional teams (Product, Design and Tech) andMay require occasional lifting (up to 25kg).Preferred Skills:Degree or relevant certification in Information Technology (IT)Experience working in Agile environmentsPreferably knowledgeable with Atlassian, Jira, Slack, Teams, Freshdesk, 3CX phone SystemCompetency with server and VM environments3-5 years Service Desk experience<br>
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing