Overview Juncos Hollinger Racing is seeking a dedicated and skilled IT Support Specialist to join our team! Responsibilities ABOUT THE ROLE The IT Support Specialist is a key member of our operations team, responsible for delivering reliable, secure, and high-performing IT services across the organization. This individual will manage day-to-day technical support, maintain critical systems and hardware, and assist with ongoing technology initiatives. Success in this role requires strong troubleshooting skills, proactive communication, and the ability to work effectively under pressure—particularly in dynamic environments where precision and speed matter. This role plays an essential part in enabling seamless communication and collaboration, directly contributing to our operational success on and off the track. Key Responsibilities: Daily IT Operations Administer and monitor the company’s IT infrastructure, ensuring systems are secure, scalable, and aligned with business goals. Proactively manage system upgrades, capacity planning, hardware lifecycle, licensing, and storage needs. Maintain an up-to-date inventory of all IT assets; plan and execute procurement with budget awareness. Ensure full functionality of company printers, including those used in the workshop and on transporters. Manage Microsoft 365, VPN access, and system security configurations. Create and maintain business-critical email distribution groups. Employee Support & Hardware Management Provide responsive, hands-on support to staff for hardware, software, connectivity, and system issues. Set up and maintain laptops, desktops, and IT peripherals; ensure new hires are equipped and onboarded efficiently. Troubleshoot network, VPN, and Wi-Fi connectivity challenges. Support users with shared folder access and file backup protocols. Collaborate cross-functionally to solve IT issues that hinder productivity or efficiency. Trackside Support (Race & Test Events) Deploy and manage IT infrastructure at race and test sites (approx. 4 events per year). Ensure availability and quality of necessary adapters, power supplies, and backup components on transporters. Policy, Process & Compliance Help develop and enforce IT policies and best practices in alignment with regulatory and cybersecurity standards. Ensure clear and timely communication to staff about outages, disruptions, or scheduled maintenance. Maintain consistent onboarding and offboarding procedures to secure company data and access control. Vendor & Relationship Management Build and maintain effective vendor relationships, identifying innovative solutions that support team objectives. Oversee contract negotiation, vendor performance, and delivery of services that meet or exceed expectations. Budget Awareness Maintain awareness of the IT budget; manage expenditures responsibly in collaboration with the Team Manager and Finance team. Qualifications Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 1–3 years of hands-on IT support experience preferred. Proficiency in Microsoft 365, Windows OS, and foundational networking (Wi-Fi, VPNs, firewalls). Prior experience in high-performance or motorsport environments is a plus. Key Skills & Attributes Willingness and ability to travel (approx. 4 race/test events annually). Excellent communication and interpersonal skills; able to explain technical concepts clearly. Strong understanding of IT architecture—servers, cloud storage, applications, email systems. Calm, resourceful, and solutions-focused under pressure. Strong organizational skills and a proactive, detail-oriented mindset. A collaborative, positive attitude with a commitment to continuous improvement. Passion for motorsport or high-performance environments preferred. Our team Juncos Hollinger Racing fosters a passionate and tightly knit team environment. Team members share a common love for motorsports and a dedication to achieving success. This sense of camaraderie and shared purpose creates a supportive and motivating workplace. Rooted in a strong belief in the power of possibility we thrive to change the status quo with our own brand of excellence. Maintaining a reputation for our unwavering commitment to meticulous attention to detail in car preparation and strategic race planning, we consistently strive for perfection. Our dedication to quality ensures that employees are part of a world-class operation and at the forefront of racing technology. Juncos Hollinger Racing values the growth of our team members. Whether you’re starting at an entry-level position or joining with experience, the team offers opportunities for career advancement and skill development, encouraging personal and professional growth. No matter your background, you can help in the pursuit of victory at Juncos Hollinger Racing.