Join the Top Global Company Supporting the Most Popular Dating and Social Discovery Platforms, Where Your Work Helps Millions Connect and Build Meaningful Relationships Every Day. Description We are urgently seeking a Desktop Support Specialist to join our team on a 6-month contract. This role is critical to supporting a large-scale Mac deployment and providing ongoing technical support for employees. The ideal candidate will have strong experience with Mac hardware, user administration, and excellent troubleshooting skills. Key Responsibilities Initial Deployment: Provision and deploy approximately 50–60 Mac laptops as part of a hardware upgrade initiative. Break/Fix Support: Diagnose and resolve Mac hardware issues and provide day-to-day desktop support for employees. User Administration: Perform light administrative tasks in: + Okta: Password resets, MFA resets. + Google Workspace: Adding aliases, managing groups. + Onboarding & Offboarding: Support new hire setups and employee exits. + Office Move Support: Assist with logistics and technical setup during the LA office move. + Overtime: Mandatory 5 hours per week to ensure timely completion of laptop deployments. Qualifications Experience: 2–4 years in desktop support or similar role. Technical Skills: Strong Mac hardware troubleshooting and repair. Familiarity with Okta and Google Workspace administration. Experience with JAMF is a plus. Soft Skills: Strong communication, ability to work under tight deadlines, and excellent customer service. Schedule: Flexible, but must accommodate mandatory overtime during the initial deployment phase. Top Skills Details Troubleshooting, break-fix, hardware support, macOS, Technical support, Customer service Experience Level Intermediate Level Our client is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of records, consistent with legal requirements. Pay and Benefits The pay range for this position is $33.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in West Hollywood,CA. Application Deadline This position is anticipated to close on Sep 3, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.