Overview The Desktop Support Engineer plays a critical role in ensuring the smooth operation of end-user computing environments across office and plant floor settings. This position is responsible for deploying, configuring, and maintaining Windows workstations, providing hands-on technical support, and troubleshooting a wide range of hardware and software issues. The ideal candidate will have strong experience in PC deployment and imaging, excellent problem-solving skills, and the ability to deliver responsive desk-side support in a fast-paced environment. Key Responsibilities + PC Deployment & Imaging + Perform workstation imaging and deployment using industry-standard tools. + Leverage Microsoft Intune and Autopilot for streamlined provisioning (experience with these tools is preferred but not required). + Ensure proper configuration of operating systems, applications, and security policies during deployment. + Technical Troubleshooting + Diagnose and resolve issues related to workstations, applications, peripherals, handheld devices, TCP/IP connectivity, and printers. + Provide timely incident response and resolution for both hardware and software problems. + Escalate complex issues to higher-level support teams when necessary, while maintaining ownership of resolution. + Desk-Side Support + Deliver hands-on support for Windows 10 and Windows 11 workstations in a networked office environment. + Provide technical assistance on plant floor systems, ensuring minimal disruption to production operations. + Collaborate with IT teams to support specialized equipment and devices used in manufacturing or plant operations. + User Enablement & Training + Assist end users with workstation setup, application usage, and peripheral connectivity. + Provide guidance and training on standard software tools and IT best practices. + Inventory & Documentation + Maintain accurate records of hardware and software assets. + Document troubleshooting steps, resolutions, and deployment processes for knowledge base use. Qualifications + Strong experience with PC deployment and imaging (required). + Familiarity with Microsoft Intune and Autopilot (preferred). + Proficiency in troubleshooting Windows 10/11 workstations, applications, peripherals, handheld devices, TCP/IP, and printers. + Ability to provide desk-side support in both office and plant floor environments. + Excellent communication and customer service skills. Job Type & Location This is a Contract to Hire position based out of Montville, NJ. Pay and Benefits The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Montville,NJ. Application Deadline This position is anticipated to close on Dec 20, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.