Job Title:                   IT Support Engineer - Oshu, Iwate - Japan

 

Industry:                    Hardware/Chip Design & Embedded Software

 

Location:                   Japan

 

Salary:                       Competitive package + bonus + comprehensive benefits

As a recruitment partner, we are supporting a global engineering and technology services organisation on a long-term onsite IT support role based in Japan. This position offers stability, hands-on technical exposure, and the opportunity to work within a large-scale, structured operating environment.

Job Purpose

The successful candidate will provide first-line IT support to internal users at a customer site, working as part of an Information Security & IT Infrastructure team. This is a hands-on, user-facing role requiring solid technical fundamentals and strong communication skills.

Key Responsibilities

Provide LAN-related support, including basic troubleshooting, cabling, and connectivity Support server and IT facilities operations Manage software distribution, installation, and user support Support Windows OS updates and routine maintenance Handle fixed IP address issuance procedures Provide initial response to power outages and network incidents Diagnose basic PC hardware issues and replace internal components where required

What’s on Offer

Permanent, long-term employment Stable assignment in a well-structured enterprise environment Exposure to large-scale IT infrastructure and security operations Office-based working arrangement Opportunity to build practical IT support experience in Japan

Candidate Requirements

Essential (Must Have):

Basic knowledge of Microsoft operating systems and Office products Understanding of PC hardware structure and ability to diagnose initial faults Ability to replace internal PC components Basic LAN knowledge, including cabling and wiring Fundamental understanding of network security concepts

Desirable (Good to Have):

Strong communication and interpersonal skills Ability to interact smoothly with internal users Knowledge equivalent to IT Passport or Fundamental Information Technology Engineer level

Language Skills

Japanese: JLPT N2 or above (mandatory) English: Basic level

This role is suitable for candidates seeking long-term stability, hands-on IT support experience, and exposure to enterprise IT operations in Japan.