Management Level

Job Description & Summary

Kia Ora,

At PwC, our purpose is clear: to build trust in society and solve important problems. 

Join our diverse whānau of experts and be supported with coaching, flexibility, and a culture where you truly belong. Here, you’ll work with world-leading technology - including A.I. - bringing your people-focussed skills and experience to deliver outcomes that matter. 

This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa. 

Ngā kōrero mō tēnei tūranga / About the role

As part of our internal IT support services team (NZiT) you will be a representative and champion for all technology and applications,  providing support and advice to the wider business and staff. Some of your key responsibilities will include:

Being the first point of contact either onsite or by phone, ticketing system or email re staff IT issues

Troubleshooting and helping staff get ahead with best practices, and productivity tips  

Providing training on existing and new hardware and applications

Supporting and delivering technology tasks

Managing documentation and continuous improvement of knowledge base for NZiT staff as well as customers

After hours support on a rostered basis

Ngā pūkenga ka kawea mai e koe, ka whakawhanakehia rānei i tēnei tūranga / Skills you will bring or develop in this role

As a frontline and onsite contact in our PwC Wellington office, we are seeking an individual who can bring their passion for technology along with their exceptional customer service skills, to provide a great experience to our staff. You will be working alongside a senior team member who is an expert in their field so you will be provided with the support and training to be a tech savvy go-to within the firm.

Ideal applicants will have:

IT degree or related IT qualifications

Excellent communication (verbal and written) skills 

Strong problem solving and listening skills

Ability to quickly build strong working relationships

Strong analytic skills for Application Support

Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ

Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals 

Growth - Global network; leadership development; A.I. tools and training; formal learning pathways 

Wellbeing - $250 annual wellbeing allowance; Life & income protection; Sonder/EAP/Headspace; 15 days’ paid sick leave; group-rate health insurance (eligibility applies) 

Reputation - PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems. 

Flexibility - Flexible working; supportive coaching culture 

Time off - Two paid recognition days off provided each year during our annual summer shutdown period; purchase up to two extra weeks’ annual leave 

Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave 

Mo te aha tāu e tatari ana? / What are you waiting for?

Hit Apply now. To learn how you can grow and shine in your career at PwC, visit our careers site at https://www.pwc.co.nz/careers.html.  

Grow here. Go further. 

Travel Requirements

Available for Work Visa Sponsorship?

Job Posting End Date