Port Allen, LA, US
4 days ago
IT Specialist - Port Allen, LA

Turner Industries is a fully diversified industrial contractor. We help move the world forward by providing responsive, innovative solutions designed to increase plant production, reduce costs, reduce downtime, and even prevent shutdowns. Headquartered in Baton Rouge, LA, Turner Industries has over 20,000 employees with offices and job sites across the United States. Our single-solution approach in the petrochemical, refining, energy, pulp and paper, and related industries has made Turner one of the nation's top industrial contractors and earned us the No. 1 spot on ABC's 2024 Top Performers list. People are at the heart of everything we do. Their safety, security, and satisfaction have always been our top priorities. For proof, look no further than our strong working relationships and extraordinary workforce.\n

Turner Industries Group is looking for an IT Support Specialist for its Information Technology department. The candidate should have experience in tier one and two support and server and network administration to support the growth strategies of an energy company. This is a full-time, onsite position based in Port Allen, Louisiana.\n\nSchedule: 9\/80's with every other Friday off\n\n
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Functional Requirements:\n\nProvide technical assistance and problem resolutions to employees\nMaintain secure and efficient operations of computer hardware and software by completing installs, configurations, maintenance, and repairs\nEnsure endpoint cybersecurity software is up to date and running properly\nTiers one support of corporate desktops including, but not limited to, Windows desktop support, printer support, basic networking, application installation, enterprise applications, configuration of new PCs and laptops, and performing routine maintenance\nPerform basic Windows Server Administration and Active Directory Administration, as well as test and deploy Windows updates\nConfigure software applications such as Office 365 for employees\nMaintain a high degree of technical expertise in relevant software, hardware, networking, system center configuration server, and cybersecurity to support IT requests\nPerform additional assignments per supervisor's direction\n\n
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Essential Qualifications:\n\nCompletion of high school diploma or equivalent\nAt least three years of relevant experience in IT support\nCertifications such as CompTIA A+ and Microsoft certifications (MTA, MCSA, MCSE) are considered a plus\nExperience with Kace SMA and SDA preferred\nProven understanding of Microsoft server and desktop operating systems, including Office 365 suite\nExperience in ITIL and ITSM methodologies\nExceptional communication and relationship-building skills\nStrong analytical, problem-solving, and interpersonal skills\nBasic Microsoft Windows administration knowledge\nAbility to handle multiple requests and competing priorities\nPost offer drug \/ alcohol screen, physical evaluation, and signed acceptance of the Turner Industries Drug, Alcohol and Contraband Policy\nComply with company and client job site safety requirements\nMust not pose a direct threat to the health or safety of others in the workplace\n\n
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Compensation\n

Final agreed upon compensation is based upon individual qualifications and experience.\n
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Benefits\n

Depending on your employment status, benefits include health, dental, vision, life, ADD, voluntary life \/ ADD, disability benefits, leaves of absence, 401k, paid time off, paid holidays, telehealth access, and employee assistance program.\n
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Physical Involvement: \n

Employee may be required to do the following: reaching in all directions; handling and manipulating objects and materials; coordinating the movement of eyes, hands and fingers to operate machines and equipment; lifting 30 to 50 pounds from ground level, waist level, and\/or overhead; carrying objects, etc.; standing; sitting; walking; seeing with or without correction; hearing with or without correction; typing\/data entry; physical range of motion required to operate standard office machinery; must be able to lift up to 25 pounds and be able to navigate stairs; in case of an emergency, you must be able to walk quickly and calmly to a designated assembly area\n
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Turner Industries is an equal employment opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability and\/or protected veteran status in accordance with governing law.\n

Keywords: IT, information technology, specialist

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