IT Specialist
Access Dubuque
IT Specialist
**Southwest Health**
1 Positions
ID: 77578
Posted On 08/11/2025
**Job Overview**
**Requirements**
+ Associate’s degree in an information system related field required.
+ One to two years’ experience with systems or applications similar to those used at Southwest Health (e.g. Microsoft Windows OS, Windows Server OS, VMware, Active Directory, Exchange Server, basic Networking and IP Telephony).
+ Comprehensive knowledge of Microsoft Office products required.
**Work Hours**
We are seeking a full-time (40 hours/week) IT Specialist to work Monday- Friday between 7:00am and 5:00pm, with participation in an on-call rotation.
**Job Summary**
The IT Specialist is responsible for installing, maintaining, and supporting workstations, printers, network equipment, telecommunications equipment, and other electronic devices. They also install and support applications used on Southwest Health (SH) workstations and servers. Additionally, the IT Specialist helps ensure the security and reliability of SH’s network, voice, and data systems, and provides user training to optimize the use of available technology resources.
**Essential Job Functions and Responsibilities**
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
1. Installs and maintains software on servers, workstations, printers and other electronic equipment.
2. Diagnoses and resolves problems with user access and use of information system resources.
3. Maintains and follows backup procedures to minimize the risk of loss of data and information.
4. Identifies and resolves problems affecting network performance.
5. Installs and maintains servers, workstations, printers, network equipment, telecommunication equipment and other electronic equipment.
6. Identifies and resolves Operating System and application problems, using vendor support as needed.
7. Maintains and supports the Organization’s intranet site
8. Evaluate new hardware and software to meet the organizations changing requirements.
9. Adheres to Southwest Health’s value-based behavior standards.
10. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
11. Performs other duties and responsibilities as requested or required.
**Contact Information**
Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-0998
Email: hr@southwesthealth.org
Fax: (608) 342-5015
We believe that together we can change lives, and we anticipate your life will change in the process. If you aspire to help others find hope and live better, we invite you to submit your application below.
**Benefits**
Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.
Primary Contact
13894
Miranda Koch
HR Generalist, Human Resources
608-342-4796
Phone
Phone
Phone
Fax
hr@southwesthealth.org
Email
True
False
True
**Job Details**
Categories
Health Care
Location
Platteville, WI
Shift
First Shift
Job Type
Employee
Full/Part
Full Time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
PTO (Paid Time Off)
Tuition Reimbursement
**Qualifications**
Education
Some College
Company ID
1250
Job REQ #
\# Positions
1
Start Date
20250811
End Date
20251231
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Southwest Health
**About the Company**
**Southwest Health** is a non-profit healthcare system offering southwest Wisconsin a range of services within our various facilities. Our locations include a hospital and clinic in Platteville, Southwest Health Behavioral Services, a clinic, Eye Center, and rehab services facility in Cuba City, Darlington, and Kieler Wisconsin.
We are a model healthcare organization that provides the highest quality at the lowest possible cost to create healthier communities. The Joint Commission has awarded Southwest Health a full accreditation as a Health Care Organization because we strive to provide the best care possible and prove it by meeting the Joint Commissions' standards for high-quality care. Southwest Health has been named a Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. These awards and the awards won in the past, speak to the commitment Southwest Health has for safety, patient experience, and creating a healthier southwest Wisconsin. This accreditation marks Southwest Health’s fourth consecutive year of receiving the Guardian Excellence award for inpatient Patient Experience.
Southwest Health features four family medicine clinics, four Eye Center locations, Birth Center, a specialty services with cardiology, ENT, and Interventional Pain, a state-of-the-art Orthopedic Institute housing physical, occupational, and speech therapies, and 24-hour emergency services, to name just a few.
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